Advance Auto Parts

4.1
189 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 104 W University Dr in Mckinney offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
104 W University Dr, Mckinney, TX
75069, United States

Hours

Reviews

4.1
189 reviews
5 stars
123
4 stars
19
3 stars
14
2 stars
9
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported rudeness and lack of assistance.

Store Hours

Frequent complaints about inconsistent store hours, with customers arriving to find the store closed early.

Product Availability

Customers appreciated the availability of parts, though some noted issues with stock and incorrect parts.

Knowledgeable Staff

Several reviews highlighted the expertise and helpfulness of specific employees, enhancing the overall customer experience.

Pricing

Customers noted competitive pricing, but some felt prices were higher than competitors.
  • RT
    Reggie Thompson
    5 days ago
    5.0
    I had an issue with my car cover and drove to the McKinney location, because the Plano location is closed. I spoke with GM Ken and told him the issues. I was frustrated because I had drove to closed location. He truly calmed me down and just went to work looking for a solution. Thanks so much for the help.
  • LC
    Luis C
    Jan 2, 2026
    1.0
    Not reliable closed 10 mins early saw me at the door and turned around.
  • LJ
    Loumonth “Lou” Jack Jr.
    Dec 31, 2025
    1.0
    Very poor customer service, walked in the three associates were in the store at the counter. I was looking for coolant and the only customer in the store, no greeting, nothing. After 4 mins of looking, I just left. This store is ran poorly and/or only cares about certain customers. I’m not sure, overall bad experience.
  • VN
    Val Nadutyi
    Sep 24, 2025
    5.0
    Tony delivered on time and with a smile! Great service as always!
  • FY
    Frank Y
    Sep 22, 2025
    1.0
    I give it a one star because this is the second time they saying don’t have the parts since a newer vehicle but o go to other auto parts store they have it. It a 2024 truck make no sense

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*