Business Details
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Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts Store
Do you have glass damage? For windshield repair and replacement in the Mcallen area, turn to Safelite AutoGlass . Those in central Mcallen or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 3620 N 23rd St, Safelite AutoGlass Mcallen repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
481 reviews
5 stars
318
4 stars
36
3 stars
17
2 stars
18
1 star
92
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback highlights a mix of excellent and poor customer service experiences, with some technicians praised for their professionalism while others faced criticism for unresponsiveness and lack of accountability.
Timeliness
Several reviews mention delays in service, with customers expressing frustration over long wait times and appointments not being honored.
Quality of Work
While many customers were satisfied with the quality of the windshield replacements, there were notable complaints about improper installations and issues with recalibration.
Communication
Customers reported difficulties in reaching the shop for updates, with automated systems often redirecting calls and leading to frustration.
Overall Satisfaction
Overall, experiences varied widely, with some customers highly recommending the service while others expressed strong dissatisfaction and vowed not to return.
- AGAnnie Garza5 days ago5.0Super easy to schedule, vehicle taken back at appointment time, and was ready prior to estimated repair time. Offered other services that made it convenient for me from having to go to any other location.
- MFMarco Flores6 days ago1.0The staff at this auto shop is friendly, but their service is lacking. I had to visit them three times to get my windshield replaced because they couldn’t deliver it on time. They had at least a week to order the windshield, but they apparently ordered it just one day before my appointment. The first time, the part didn’t arrive on time for my appointment, and the second time, it arrived cracked, but they didn’t realize it until I was there waiting. They called during the week to confirm my appointment, but they still didn’t have the part. Finally, I got the windshield replaced on my third visit, but on my way home, I started hearing air coming through the seals. I returned for a warranty service, but they told me there was no air leak.
- KSKathryn StewartNov 17, 20254.0Doesn't matter what company it is I don't online chat as the only form of communication, so I rank Safelife as I do all others who this form of communication.
- DBDaniel BenavidezNov 14, 20255.0Highly recommend their service. The process was easy and fast and the technician was very professional and friendly. The price was always great!
- LALeslie Von Der AheNov 1, 20255.0I had to have my windshield replaced and scheduled it this past Friday. Nick called me to let me know that it was ready but that after installation he noticed a slight imperfection and that he wasn’t satisfied with the outcome. He offered to order another windshield and had it completed today. It’s very rare these days for employees to go above and beyond to ensure excellent customer service and satisfaction. I applaud Nick for his timely communication and would like to nominate him for employee of the month!!!! Thank you so much Nick!!!
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in McAllen offer?
Safelite AutoGlass McAllen offers windshield repair and replacement, vehicle glass repair and replacement, windshield chip and crack repair, windshield wiper replacement, power window repair, and recalibration of advanced safety systems if needed.
Where is Safelite AutoGlass located in McAllen?
It is located at 3620 N 23rd St, McAllen, TX 78501, USA.
What are the operating hours of Safelite AutoGlass in McAllen?
Safelite AutoGlass McAllen is open every day from 8:00 AM to 5:00 PM.
Can I book an appointment online with Safelite AutoGlass McAllen?
Yes, you can schedule an appointment online through their reservation URL at https://fixmyglass.safelite.com.
Does Safelite AutoGlass accept insurance for glass repairs?
Yes, Safelite AutoGlass McAllen is insurance approved and can handle insurance paperwork and processing.
What payment options are accepted at Safelite AutoGlass McAllen?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is the Safelite AutoGlass location wheelchair accessible and does it require appointments?
Yes, the location has a wheelchair accessible entrance and requires appointments for service.
Which nearby places can I visit for food or drink before or after my visit to Safelite AutoGlass McAllen?
Nearby you can visit Taqueria La Mexicana for authentic Mexican food, C23 which is a bar and gastropub, and Subway for fast sandwiches.
Are there any convenient nearby services like car wash or financial services close to Safelite AutoGlass McAllen?
Yes, Auto Spa Hand Car Wash is nearby for car cleaning services, and Fast Dinero Income Tax Services is available for financial needs.
What nearby retail and convenience stores can I find near Safelite AutoGlass McAllen?
You can find convenience stores like 7-Eleven and Xquinkles SnackLand Mcallen, as well as banking services at IBC Bank and Western Union nearby.