National Car Rental

Reviews

• BL

  Ben Langmaid

  6 days ago
  5.0
  McAllen Airport National folks treated me well and the process was very easy.
• LR

  Leticia Rivera

  Feb 21, 2026
  1.0
  There were no cars available when I landed, even though I had made a reservation weeks before. I had to Uber to the hotel that night, and then back again in the morning to pick up the car. This was a huge inconvenience and time consuming. The car itself was fine.
• FS

  Florin S

  Feb 10, 2026
  3.0
  Employees are nice, but there is always a long line. -there is no support for Executive level, -everyone must stop at the desk, wait in line, then get the vehicle key -there is always at least a 15’ long wait in line. This is not a pro business approach. They appear to have most of the customers, as the other rental car companies have no line or much shorter lines. I wonder if this is going to last with staffing shortage, and lack of support for Executive level members.
• BC

  Bryan Conrady

  Dec 12, 2025
  5.0
  The Customer Service with National is absolute top-notch. The employees are always happy and always looking to help benefit me as the customer. Any efficiency they do their job is absolutely appreciated. Things are done quick and easy.
• HH

  HATEM HASSOUN

  Nov 18, 2025
  5.0
  Great customer service and great choice of vehicles

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