Business Details
About
Auto Repair ShopTire Shop
Goodyear Auto Service Centers are full-service tire and automotive repair stores wholly owned and operated by the Goodyear Tire & Rubber Company.
Details
- DebitAvailable
- Cash onlyNot available
- RestroomAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
309 reviews
5 stars
261
4 stars
12
3 stars
8
2 stars2
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly, professional, and attentive service, particularly highlighting individuals like Ramiro and Alec.
Service Quality
While some customers reported excellent workmanship and quick service, others experienced issues with repairs and diagnostics, leading to dissatisfaction.
Management Issues
Several reviews mentioned concerns about the behavior of the manager, Rick Capin, with reports of rudeness and unprofessionalism affecting customer experiences.
Communication
Customers appreciated clear communication regarding services and repairs, although some felt that important issues were overlooked during inspections.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing loyalty and satisfaction, while others reported significant problems and dissatisfaction with service outcomes.
- RRRamona Rios6 days ago1.0Needed my breaks done. Took mu car in and had new breaks out on but every time I needed to stop they were grinding horribly. Manager took it for a test drive with me said he couldn't hear it but that grinding was normal in new breaks. Since when? Went to another place that told me they were some of the lowest quality breaks out there and I had the newplace put in a new set of breaks and have had no issues.
- SJSandraDee JacksonNov 9, 20255.0Ramiro took the time to thoroughly explain everything that was done and what was needed with my son’s vehicle. Excellent customer service skills. Will definitely be back.
- OPOdilon PalomoNov 8, 20255.0Very pleased with the service
- CMcindy martinezNov 2, 20251.0I’ve always liked Goodyear but I will not be back to this location. I had 4 tires replaced and they broke a wheel sensor but denied it and then said I needed to prove it. Sensor was fine before the tires were replaced. Rick the manager was very rude to me. I then decide to call and get an estimate for brake pads and asked if they noticed the condition of my brake pads when they changed the tires. He proceeds to tell me they never changed my tires and was extremely rude about it. I have the receipt that they indeed replaced all 4 tires on 9-25-25. Anyway I won’t be back!!
- CCcarmen cNov 1, 20255.0Mr. Rick Capin and Rueben did an excellent job in servicing my car yesterday. Great diagnostic check and replacement of my brake pads and rotors were done. Mr. Rick gave the most excellent customer service I have ever received in my whole experience of bringing my car for service. Keep up the good work and may God bless all that you do to others. Thank you!
Frequently Asked Questions About Goodyear Auto Service
What types of services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and mechanical repairs.
Where is Goodyear Auto Service located?
It is located at 4201 North 23rd Street, McAllen, TX 78504-4108, USA.
What are the regular business hours of Goodyear Auto Service?
The center is open Monday through Saturday from 8:00 AM to 7:00 PM and on Sunday from 8:00 AM to 5:00 PM.
Are there any holiday closures or special holiday hours at Goodyear Auto Service?
Goodyear Auto Service is closed on January 1, April 20, and November 27, 2025. Other holidays may have reduced hours from 8:00 AM to 5:00 PM.
What payment methods does Goodyear Auto Service accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Goodyear Auto Service provide in-store pickup services?
Yes, in-store pickup is available for customers.
Is Goodyear Auto Service accessible for people with disabilities?
Yes, the facility has wheelchair accessible entrances and restrooms.
Can I make an appointment online at Goodyear Auto Service?
Yes, appointments can be made online through their reservation website.
What nearby shopping center can I visit near Goodyear Auto Service?
You can visit Nolana West, a nearby shopping center that also includes a church and diverse shopping options.
Are there other automotive services close to Goodyear Auto Service?
Yes, nearby automotive service options include Firestone Complete Auto Care, Pueblo Tires and Service, and Cool Shadz for window tinting and auto customization.
What other useful nearby services are around Goodyear Auto Service for customers?
Nearby useful services include the US Post Office, financial advising at Capital Choice Financial Services, and health services like AllCare Acupuncture Clinic.