Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at McAllen International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at McAllen International Airport today.
Location
Hours
Reviews
4.2
457 reviews
5 stars
313
4 stars
44
3 stars
24
2 stars
18
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were significant complaints about rude service and unresponsive communication, particularly regarding phone inquiries.
Reservation Issues
Numerous customers reported problems with reservations, including unavailability of reserved vehicles and cancellations without notice, leading to frustration and dissatisfaction.
Vehicle Condition
Feedback indicated mixed experiences with vehicle cleanliness and maintenance, with some customers receiving well-maintained cars while others reported issues such as dirtiness and mechanical problems.
Billing Concerns
Several reviews highlighted issues with unexpected fees and billing discrepancies, particularly regarding fuel charges and rental extensions, causing dissatisfaction among customers.
Efficiency
Many customers appreciated the fast and easy rental process, noting quick check-in and check-out experiences, although some reported long wait times during peak hours.
- QBQuijote BandaDec 27, 20255.0Easy booking, easy invoicing, great cars and the Staff is very helpful and accommodating.
- SRSylvia RobinsonDec 21, 20251.0Beware, enterprise has hidden fees that they do not mention. These fees ended up doubling my rental cost, my card was overdrawn and we ended up having to cut our trip short. I was told that the extra fees would be refunded but I have yet to see that on my card. This was the worst rental experience of my life.
- ESEric SoldevillaDec 20, 20255.0Great Service, awesome staff, I highly recommend this Enterprise Rent-A-Car!
- NLNadia LopezDec 10, 20251.0Very bad service. Had a reservation here, when I arrived they claimed they had no cars, sat in front of their desk for over 30 mins while waiting for my ride watching them hand out keys left and right to other people. I asked since there was a reservation there shouldn’t there be a car reserved? I was told reservation does not matter is a first come first serve. Lady in the front desk very rude.
- JAJose Ruben ArenasDec 1, 20255.0Enterprise in Pharr, Texas Representative Gerry was Very Professional, Courteous and Respectful!! I, Strongly Believe, Gerry and All the Staff are a Great Assets to Enterprise in Pharr, Texas. Thank you for All you Do!! I’m just Wondering Why is it that in Edinburg, Texas the Enterprise Branch Closes at 12:00PM/Lunch Time on Saturdays and are/Open until Monday!l We Have Two Main Universities; UT RGV, & Texas A&M, Also, Two Main Hospitals DHR & DRISCOLL in Edinburg, Texas, the Hidalgo County Courthouse, The Hidalgo County District of Attorneys Office. We Really Need Extended Enterprise Service Hours on the Weekend in Edinburg, Texas - Just Thinking Out Loud from a Concerned Citizen 🙏✨
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in McAllen?
Enterprise Rent-A-Car is located at 2500 South Bicentennial, McAllen, TX 78503, at McAllen International Airport.
What are the operating hours of Enterprise Rent-A-Car at McAllen International Airport?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 11:59 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 11:59 PM.
What types of vehicles can I rent from Enterprise Rent-A-Car at McAllen International Airport?
You can rent a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, they offer great weekend rates, which can be booked through their website.
What payment methods are accepted at Enterprise Rent-A-Car McAllen?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Is Enterprise Rent-A-Car at McAllen International Airport open on Sundays?
Yes, it is open on Sundays from 9:00 AM until 11:59 PM.
Can I reserve a rental car online for pick-up at McAllen International Airport?
Yes, you can reserve your rental car online at their official website or reservation page.
Are there any nearby coffee shops to Enterprise Rent-A-Car at McAllen International Airport?
Yes, Coffee Zone is a nearby coffee shop located within the airport area, perfect for grabbing a coffee before picking up your rental car.
What transportation options are available near Enterprise Rent-A-Car if I need a taxi?
City Taxi-McAllen, which offers taxi and airport shuttle services, is located nearby the Enterprise Rent-A-Car at McAllen International Airport.
What nearby airport terminals or services can customers expect close to Enterprise Rent-A-Car at McAllen International Airport?
Nearby airport services include the McAllen Texas Airport terminal, Passenger Terminal, and Airport Terminal Services, making it easy to navigate and access flights or other airport amenities during your visit.