Business Details
About
Car Rental AgencyVan Rental
Need a rental car in McAllen, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Mcallen location today.
Location
Hours
Reviews
3.9
320 reviews
5 stars
196
4 stars
31
3 stars
20
2 stars
8
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with their rental needs.
Reservation Issues
Several reviews highlighted problems with reservations, including unavailability of vehicles and poor communication regarding changes.
Payment Policies
Customers expressed frustration over strict payment policies, particularly regarding the use of debit cards and additional documentation requirements.
Vehicle Condition
Most customers reported satisfaction with the cleanliness and condition of the rental vehicles.
Mixed Experiences
While many had positive experiences, there were notable complaints about rude staff and unprofessional behavior from certain employees.
- PTPeggy TromNov 4, 20255.0The are consistently amazing! Very kind, great customer service and quick!
- JWJasic WalkerOct 29, 20255.0Saray and Eric were incredibly helpful. They went beyond what would be considered necessary and good customer service. They were able to find solutions and communicated clearly, which made my trip to McAllen much easier and free of stress.
- ACAlex ClarkOct 23, 20255.0Eric did a fantastic job and went above and beyond to answer my questions. Enterprise usually has good service, and this location is no exception
- PEPatrick EvansOct 17, 20251.0I don't know why but enterprise requires you to use a physical credit card to purchase their services. I don't have my physical credit card. It makes no sense why I can't pay with debit. My insurance is already tied to my identity when I sign for the vehicle, why should there be extra steps. I thought enterprise was supposed to be convenient. I do not recommend their services. Little inconveniences like that makes me wonder why this company ever took off in the first place.
- AMAnthony MarksOct 14, 20255.0I've been a loyal customer at this Enterprise location for a couple of years now, and there's a reason I keep coming back. It's because the staff here absolutely friendly and professional. It's rare to find a rental location where customer service is this consistently excellent. If you're looking for a hassle-free experience with people who actually care, this is the place. Highly recommend!
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in McAllen provide?
Enterprise Rent-A-Car in McAllen offers a wide range of car rental options including rental cars, van rentals, auto rentals, and luxury car rentals. They also provide airport pick-up services.
What are the operating hours for Enterprise Rent-A-Car in McAllen?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in McAllen?
Enterprise Rent-A-Car is located at 4717 10th Street North, McAllen, TX 78504, USA.
How can I make a reservation with Enterprise Rent-A-Car in McAllen?
You can reserve a rental car by visiting their online reservation page at https://www.enterprise.com/en/car-rental-locations/us/tx/mcallen-5286.html or call them at +1 956-682-6112.
What payment options are accepted at Enterprise Rent-A-Car McAllen?
Enterprise Rent-A-Car in McAllen accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Are there any discounts or special offers available at Enterprise Rent-A-Car McAllen?
Yes, Enterprise Rent-A-Car offers great weekend rates and discounts for active military personnel.
Which languages are spoken at Enterprise Rent-A-Car in McAllen?
English is the primary language spoken at Enterprise Rent-A-Car in McAllen.
What nearby places can I visit after renting a car at Enterprise Rent-A-Car McAllen?
After renting a car, you can visit nearby places such as La Clave McAllen (a music and art school), Semilla Coffee Lab (a coffee shop and cafe), and Wings and Rings (a pub and restaurant).
Is there a coffee shop near Enterprise Rent-A-Car in McAllen where I can grab a drink?
Yes, Semilla Coffee Lab is a nearby coffee shop and cafe where you can enjoy coffee and smoothies before or after your rental visit.
Are there dining options close to Enterprise Rent-A-Car McAllen?
Yes, Wings and Rings is a nearby pub and restaurant offering burgers, chicken wings, sandwiches, and more, ideal for a meal after picking up your rental vehicle.