AutoZone Auto Parts

4.5
711 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone McAllen #4467 in McAllen, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in McAllen, TX or call us at (956) 278-7815.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1605 S 23rd St, McAllen, TX
78503, United States

Hours

Reviews

4.5
711 reviews
5 stars
552
4 stars
77
3 stars
26
2 stars
5
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Raul Gonzalez received numerous commendations for his exceptional customer service, with many customers expressing gratitude for his helpfulness and knowledge.

Staff Attitude

Feedback highlighted a mix of positive and negative staff attitudes, with some employees praised for their friendliness and assistance, while others were criticized for being rude or unhelpful.

Product Knowledge

Several reviews noted the staff's expertise in automotive parts and their ability to provide accurate information and assistance.

Overall Experience

Customers generally reported positive experiences at the store, particularly when assisted by specific employees like Raul and Brenda, although there were mentions of dissatisfaction with certain staff members.
  • TJ
    T J
    Dec 28, 2025
    1.0
    On 12/28/25 Sales rep Luis had one hell of an attitude on my visit. Walked around the store and never acknowledged me or asked if I needed assistance. Very busy location and he finally got on a register as there were only 2. Preferred to want to argue with me on an item saying I probably saw it online when I told him repeatedly I was sent from the San Juan store. Had to repeat myself several times the item I needed and quantity just to be asked again. Finally as I was paying he told me if the part didn't fit to bring the vehicle VIN and plate info. The vehicle was literally outside and I even mentioned if he wanted to go out and verify. Complete waste of time/trip and not worth the energy put in. I'll just go to a dealership for better service.
  • DR
    Dawn Rubio
    Dec 27, 2025
    5.0
    Raul is a great guy and takes pride in helping his customers. He was so nice and helped me on a couple occasions with my headlights for my car. I always go to this store because if they don't have it none of them will. Thanks again to Raul for going above and beyond at his job. Give the guy a raise he deserves every penny and so much more.
  • CS
    CAROL SALGADO
    Dec 18, 2025
    5.0
    Excellent service! Ask for Raul. He goes above and beyond to give you the best option for you.
  • DS
    Diana Salazar
    Dec 15, 2025
    1.0
    One person was helping me, trying to find a part which they didn’t have. Then this guy next to him, which no one was talking to, butts in saying if I’m sure that part fits did I check online to make sure, I’m like yes I check then says well sometimes y’all forget to but it in., like just cause I’m a girl doesn’t mean I don’t know enough to check for one part. I’m like I put in the model it says it fits and no one was talking you, making me feel stupid. Black shirt to so pretty sure he was a manager or something
  • CO
    Cynthia Ortega
    Dec 12, 2025
    5.0
    Eddy was super helpful. My car overheated and I immediately drove it to AutoZone where I’d been before and been treated great. Today was no exception. Eddy took the time to look my car over and fill the coolant. He talked to me about steps forward. I really appreciated him for being kind, knowledgeable and willing to help.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in McAllen, TX?

AutoZone Auto Parts in McAllen, TX is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:30 AM to 9:00 PM on Sundays.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?

Yes, AutoZone Auto Parts offers in-store pickup and same-day delivery services for customers’ convenience.