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Enterprise employee helping Enterprise car rental customer roadside in the rain
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Enterprise Rent-A-Car

4.1
(706 reviews)

Business Details

426 Metro Park Dr, Mc Kinney, TX
75071, United States
(972) 542-8610

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in McKinney, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Central Expy. location today.

Location

Enterprise Rent-A-Car
426 Metro Park Dr, Mc Kinney, TX
75071, United States

Hours

Reviews

4.1
706 reviews
5 stars
474
4 stars
72
3 stars
31
2 stars
18
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees who went above and beyond.

Communication Issues

Several reviews noted poor communication, including failure to provide updates and difficulty reaching the location by phone.

Vehicle Condition

Customers expressed concerns about the cleanliness and maintenance of the vehicles, with some reporting issues like flat tires and unclean interiors.

Rental Process

While some found the rental process smooth and efficient, others experienced significant delays and issues with reservations.

Mixed Experiences

Overall, experiences varied widely, with some customers having excellent service while others reported serious frustrations.
  • DT
    Daniel Traina
    2 days ago
    5.0
    Staff is always friendly and helpful. They know what they are doing and the checkout process is quick and easy. The cars are always nice and they contact you to ensure you are doing well.
  • KP
    Krunal Patel
    Feb 25, 2026
    1.0
    I had a disappointing experience at Enterprise Rent-A-Car. My booking was made through my employer, with insurance covered corporately. When I arrived and provided my ID, the staff member initially said he couldn’t see any booking and seemed to be overriding another reservation with mine. I had to go back home to get my booking number, but when I returned, he was actually able to locate my reservation even without the booking ID. I was given a car with a cracked windshield. I took photos at pickup, and the staff member who handed me the car also noted the damage. However, when I returned the vehicle, another employee questioned me about the crack and suggested it might have gotten worse. He then mentioned they “have my insurance,” which made me concerned they were considering filing a claim. I had to show my photos as proof that the damage was already there and clearly state that no claim should be made under my insurance. Overall, the experience felt disorganized and stressful.
  • KD
    Kathie Durand
    Feb 20, 2026
    5.0
    Josh was fantastic. Very professional, very caring. He treats everyone with respect and takes care of everything efficiently and quickly. It was a flawless experience!
  • JP
    Johann Plaster
    Feb 16, 2026
    1.0
    Horrible experience. I had a corporate reservation and they didn't have the stock despite already being paid for. When I asked to upgrade they increased the price they said it was a $60 increase but ended up being $200 increase? Also the mentioned car that I was supposed to get the next person on the desk rented it out to someone else. Staff is rude, sarcastic, and horrible customer service.
  • KC
    Kendra Carroll
    Feb 13, 2026
    5.0
    Dewitt, Maya, and Kayla are the best representatives. They made the insurance process really easy for me. They were all very professional. They deserve a raise for their hard work and dedication.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in McKinney, TX?

Enterprise Rent-A-Car is located at 426 Metro Park Dr, Mc Kinney, TX 75071.

What are the business hours of Enterprise Rent-A-Car in McKinney?

The location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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