Business Details
About
Car Rental AgencyVan Rental
Need a rental car in McKinney, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Central Expy. location today.
Location
Hours
Reviews
4.1
680 reviews
5 stars
452
4 stars
71
3 stars
30
2 stars
18
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, including safety concerns with older cars.
Communication Issues
Customers frequently reported difficulties in reaching the location by phone and poor communication regarding reservations.
Rental Process
While some customers had smooth experiences, others faced significant delays and issues with vehicle availability.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction while others reported frustration and disappointment.
- MJMark JonesNov 13, 20255.0I wish I could remember the gentleman's name, but the representative that helped us check our rental car out and return it, was amazing. Front desk customer service was great as well. Someone hit our car and we needed to rent a car for about a month. They offered us a BMW which was great, but one of the things I normally dread is actually going in to get the car and return it. These guys rocked! Highly recommend.
- BWBrandon WilkersonNov 12, 20251.0Was supposed to have the rental at 8. I didn’t get it till almost 9. I missed an important treatment at the hospital because of this. When I asked for corporates number to speak to someone about this, the store rep, I believe Lamar, gave a fake number, hung up and then they wouldn’t answer again. Tires were flat. Trash was left in the vehicle. Gas wasn’t full.
- SRShelia RosemonOct 23, 20251.0Do not rent from enterprise. They do not clean their vehicles. Older vehicles with over 40k in mileage and my horn didn’t with and neither did my back passenger seat belt didn’t buckle. Safety concerns
- GCGrant CarlsonOct 22, 20255.0Great service, great vehicle, Great group of service reps! It was quick, easy, and an overall great experience.
- MEMarty EbertOct 18, 20251.0My rental was arranged through an insurance claim, but communication from this Enterprise location was extremely disappointing. They were supposed to call within 4 hours of setting up the rental and again within 24 hours of pickup, but I never received a call either time. Despite multiple attempts, I couldn’t reach anyone at the location by phone. I finally used Enterprise’s online chat, where a rep confirmed a 2 PM pickup from the repair shop - the driver didn’t arrive until 2:30. I was informed they didn't leave until the repair shop texted them. Overall, I wouldn’t personally choose this Enterprise location based on my experience.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in McKinney, TX?
Enterprise Rent-A-Car is located at 426 Metro Park Dr, Mc Kinney, TX 75071.
What are the business hours of Enterprise Rent-A-Car in McKinney?
The location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.
What types of vehicles does Enterprise Rent-A-Car offer at this McKinney location?
They offer a wide range of vehicles including rental cars, vans, and luxury cars to suit different rental needs.
What payment options are accepted at Enterprise Rent-A-Car in McKinney?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Enterprise Rent-A-Car in McKinney owned by a woman and do they offer military discounts?
Yes, this location is women-owned and offers discounts for active military members.
How can I make a reservation with Enterprise Rent-A-Car in McKinney?
Reservations can be made online through their website at http://enterprise.com/reserve.
What nearby places can I visit before or after renting a car at Enterprise Rent-A-Car in McKinney?
You can visit nearby places such as Franconia Brewing Co for a brewery experience, Facets of McKinney for home goods shopping, and Sparky's Car Wash for auto detailing services.
Are there other vehicle rental or automotive services near Enterprise Rent-A-Car in McKinney?
Yes, nearby you will find Enterprise Truck Rental for truck and RV rentals, SMS Racing for automotive and motorcycle sales, and U-Haul Moving & Storage for truck rentals.
What are some nearby automotive and repair services around Enterprise Rent-A-Car in McKinney?
Nearby automotive services include WIKD Motorsports for automotive repairs and customization, BOLT Motorsports for car sales, and McVay Motors Inc. as a car dealer.
Can I contact Enterprise Rent-A-Car in McKinney by phone and what languages do they speak?
You can reach them at +1 972-542-8610 and they provide services in English.