A animal hit my car in the middle of the night they got my car in the next morning and had it fixed within a week and they kept me in the loop on everything that was needing to be done and how much it would cost I love the service there they are such nice people and easy to work with and cheap enough I was able to pay out of pocket instead of going through my insurance they even went as far as to let me know my tire was messed up and about to come off
KK
kishabyrd68
Jun 19, 2025
5.0
Best customer service ever Ms. Regan and were fast and friendly. Will do business again with them.
MJ
Michael Jones
Jun 18, 2025
5.0
Eric made the process with the insurance company easy. All repairs were completed to factory specs. There was no orange peel, over spray, runs, flat spots, or trash in the paint.
PH
Parker Hardy
Feb 8, 2023
5.0
Great service and friendly staff!! Will use them again for sure.
Frequently Asked Questions About Certified Collision & Glass
What should I do immediately after an accident?
Your first priority should be to ensure everyone's safety and contact emergency services if necessary. Following this, exchange insurance information with the other involved party. It's important to document the damage by taking photographs. Next, inform your insurance company about the incident. Once these steps are completed, you can reach out to us to arrange an estimate or repair appointment.
How long will the repairs take?
The duration of repairs can vary significantly depending on the severity of the damage and the availability of necessary parts. When we develop your repair plan, we'll provide you with an estimated timeframe. Throughout the repair process, we'll keep you informed of any changes or updates to this timeline.
Do you offer a warranty on repairs?
We stand behind our work with confidence. For all collision repair services we perform, we provide a limited lifetime warranty that remains valid for as long as you maintain ownership of the vehicle.
What should I do immediately after an accident?
Ensure everyone's safety and contact emergency services if necessary. Exchange insurance information, document damage with photos, inform your insurance company, then contact us for an estimate or repair appointment.
How long will the repairs take?
Repair duration varies based on damage severity and parts availability. We provide an estimated timeframe during your repair plan and update you throughout the process.
Do you offer a warranty on repairs?
We provide a limited lifetime warranty on all collision repair services, valid as long as you own the vehicle.
What services does Certified Collision & Glass provide?
We specialize in auto body repair, collision repair, windshield replacements, chip repairs, paintless dent removal, and painting and clear coating. Insurance work and free repair estimates are also welcome.
What are the operating hours of Certified Collision & Glass?
We are open Monday through Friday from 8:00 AM to 5:00 PM. We are closed on Saturdays, Sundays, and major holidays like Thanksgiving, Christmas, and New Year's Day.
What payment options does Certified Collision & Glass accept?
We accept American Express, Cash, Check, Discover, Mastercard, and Visa for your convenience.
Does Certified Collision & Glass accommodate customers with disabilities?
Yes, our facility has wheelchair accessible entrances and restrooms to ensure accessibility for all customers.
Where is Certified Collision & Glass located?
We are located at 4008 East End Boulevard South, Marshall, TX 75672, USA.
Are there car rental agencies near Certified Collision & Glass?
Yes, Enterprise Rent-A-Car is located nearby, offering car rentals and truck rentals which can be helpful if you need a replacement vehicle during your repair period.
What automotive service shops are near Certified Collision & Glass?
Nearby, you'll find AutoBody Express and Caliber Collision, both providing automotive repair and auto glass services, offering additional options if needed.
Are there any attractions or public services close to Certified Collision & Glass?
Yes, the Inland Fisheries Marshall District of Texas Parks and Wildlife is nearby, offering outdoor activities. Also, Workforce Solutions East Texas provides employment services in the area.