AutoZone Auto Parts

4.2
349 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone E. Grand Ave in Marshall, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Marshall, TX or call us at (903) 935-1877.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1500 E Grand Ave, Marshall, TX
75670, United States

Hours

Reviews

4.2
349 reviews
5 stars
190
4 stars
84
3 stars
40
2 stars
8
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff, particularly highlighting individuals like Karon C. and Tamara for their exceptional service.

Product Availability

While some customers found the store had a good selection of parts, others reported issues with stock levels and the need to order parts that should be readily available.

Store Cleanliness

The store was noted for being clean and well-organized, making it easier for customers to find what they needed.

Mixed Experiences

Feedback varied significantly, with some customers expressing dissatisfaction with service quality and employee knowledge, particularly in specific instances.

Professionalism

Several reviews highlighted the professionalism of staff, although there were also mentions of rude or unhelpful employees in certain situations.
  • GF
    glenn frerker
    Nov 11, 2025
    5.0
    Helpful, nice people there.
  • CF
    Carolyn Ford
    Oct 13, 2025
    5.0
    Kemontre Fisher is your guy if you visit this store. He was so polite, kind and extremely helpful. Took care of my battery needs.
  • JL
    Jeff Lummus
    Sep 21, 2025
    1.0
    Knowing what I need already coming in to the store, it’s so nice to show up to have a parts manager tell me, without looking that he’ll have to order the part since it “isn’t available in anything but a kit”. So I show where it IS in stock and it shows up on the app. What do you know? He finds it when he actually looks for it! He then proceeds to tell me that it looks too big and isn’t the right part, when it’s exactly what I need. He claims he builds LS engines and does LS swaps, but he doesn’t recognize a rear crankshaft main seal?!? It’s not a very good idea to argue with a customer who has worked for AZ before, has over 20 years experience spinning wrenches, let alone one that WAS interested in opening a commercial account.
  • KG
    Kim George
    Sep 6, 2025
    1.0
    Customer service poor.
  • AC
    Art Chavez
    Aug 24, 2025
    3.0
    Very helpful

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours for AutoZone Auto Parts in Marshall, TX?

AutoZone Auto Parts in Marshall, TX is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Where is AutoZone Auto Parts located in Marshall, TX?

It is located at 1500 E Grand Ave, Marshall, TX 75670, US.