Zips Car Wash

4.0
1378 reviews

About

Car Wash
Enjoy quick and convenient express car wash services at ZIPS Car Wash, where every wash includes our always-free self-serv vacuums and detailing amenities! Plus, feel good about protecting your investment with our ZIPS UNLIMITED™ membership program with daily wash privileges, available at all locations. Proudly serving members and customers at more than 260 locations in 24 states. ZIPS Car Wash is now cashless and accepts all major credit cards, debit cards, and ZIPS gift cards.

Location

Zips Car Wash
701 W Debbie Ln, Mansfield, TX
76063, United States

Hours

Reviews

4.0
1,378 reviews
5 stars
908
4 stars
109
3 stars
73
2 stars
77
1 star
211

What are people saying?

AI-generated from recent customer reviews

Customer Service

Stuart received numerous commendations for his exceptional customer service, with many customers expressing appreciation for his helpfulness and professionalism.

Wash Quality

Multiple customers reported dissatisfaction with the quality of the car wash, noting that their vehicles were not thoroughly cleaned, particularly the rear and sides.

Membership Issues

Several reviews highlighted problems with the monthly membership, including unexpected price increases and difficulties in canceling memberships.

Equipment Problems

Customers frequently mentioned issues with the car wash equipment, including malfunctioning blowers and vacuums that did not work properly.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, particularly with staff members like Jeremy and Alejandro, who provided helpful service.
  • LD
    Lloyd Durbin
    3 days ago
    3.0
    Normally I would have nothing but a 5 star review for this Zips on Debbie Lane in Mansfield, but today I was very disappointed. One of two towel holding containers was completely empty and the other the towels were sopping wet. I had to locate the supervisor to find towels dry enough to use for myself and two other patrons. I was there approximately 15 minutes and there were only 4 cars beside myself. No dry towels were ever brought out to fill the empty bin or replace the wet ones. Having a membership, I was very disappointed in today's experience.
  • JM
    Jaime Molina
    Nov 16, 2025
    3.0
    When they're on they're on, but when they struggle they struggle badly. I don't know how many times I've come up here to get a car wash and it's closed either because of mechanical issues or who knows what reason. When they're operating. They're pretty good but it's been happening more frequently so it's just getting frustrating. Just went to the Zips off Little Road and much better. Better facilities and service.
  • SS
    slrmn
    Nov 11, 2025
    1.0
    Bald guy at the entrance of the car wash was rude and had a terrible attitude. Will not be returning to this car wash.
  • TG
    Tom G.
    Nov 9, 2025
    1.0
    The wash didn't do the rear of the car. Vacuum hoses can't reach back seat.
  • MF
    Mark Frazee
    Nov 4, 2025
    2.0
    Used to be pretty good. Customer service is rude. Both local car wash employees and corporate. Employees talk to you unprovoked with a bad attitude. They don't want to answer any questions, even basic questions. I'll try again at a later date to see if they improve.

Frequently Asked Questions About Zips Car Wash

What services does Zips Car Wash provide?

Zips Car Wash offers quick and convenient express car wash services, including free self-service vacuums and detailing amenities.

Where is Zips Car Wash located?

It is located at 701 W Debbie Ln, Mansfield, TX, 76063, USA.