Enterprise Rent-A-Car

Reviews

• CV

  Cristal Valein

  Dec 22, 2025
  1.0
  An unprofessional place, there is never anyone in the office, they never answer the phone, it's ridiculous how badly they manage things there.
• PH

  Pam Hargrove

  Dec 9, 2025
  5.0
  I strongly recommend Enterprise in Lumberton. They made my experience wonderful
• TT

  TheShaggyGamerGuy

  Nov 5, 2025
  1.0
  All in all the experience in store was reasonable. The office manager and Dawn were both pretty good to deal with. What warrants the 1 star is I picked up a rental provided by insurance on a Tuesday. Less than 24 hours later the undercarriage shroud popped off on the drivers side while driving down the highway. I found oil in the undercarriage shroud so I immediately took it in to Enterprise so they could look at it. While there I also noticed the vehicle had a crack running along the bottom of the windshield. I pointed it out to the store manager who didn’t even know it was there. The crack started under the trim of the VW Jetta on the passenger side of the windshield, the same side where it was in an accident prior. I had to deal with their Damage Recovery Unit giving me the run around until they could magically close the claim today once I returned the rental they offered in place of the Jetta. If you ever rent from Enterprise, get a very detailed walk through with your own photos. Because they try making things as difficult as possible when normal wear and tear happens to their vehicle. The oil pan was also just an over tightened drain bolt.
• KL

  Kayla Lovett

  Sep 8, 2025
  1.0
  If I could read zero stars, I would
• BC

  Bobby Cope

  Aug 6, 2025
  5.0
  Enterprise has good rates nice vehicles very clean and good service

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