Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Lufkin, TX!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
1,899 reviews
5 stars
945
4 stars
538
3 stars
228
2 stars
68
1 star
120
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in restrooms and showers, with reports of filth and poor maintenance.
Customer Service
While some customers praised friendly and helpful staff, others reported negative experiences with rude employees and poor service.
Facilities
Customers expressed dissatisfaction with the condition of facilities, including outdated showers and insufficient parking.
Food Quality
Mixed reviews on food quality; some enjoyed the offerings while others reported issues with freshness and preparation.
Overall Experience
Overall, the location received mixed feedback, with some customers appreciating the service and cleanliness, while others were disappointed with the maintenance and staff behavior.
- RMRussell MunnsNov 10, 20255.0Nice truckstop to get some food and drinks and back on the road
- TOTammie OlveraNov 8, 20251.0They weight 3 or 4 lbs. and they taste like suger. They are not good rolls. Becareful folks
- JJJ JiSep 17, 20251.0Nooone said nothing to me on the way in . I used the restroom as i walked in since there was a line. As i checked out the food, the store manager made sure someone assisted me. The cashier told me about a deal for pizza that comes wit a drink. What she didnt tell me: i leave to go get the drink she just told me about, im gonna get skipped. As soon as i came back to the counter, she we meet at the counter and she skipped me and assited the woman with the sam skin color as her. So i walked out. Bad customer service. I really wanted to try that pizza since it was my first visit.
- TPTORAH INSTRUCTIVO PERFECTOSep 13, 20251.0Too small and too many pay spot
- PJPatty JonesSep 11, 20251.0EXCUSE ME PLEASE !!! Thurs 9/11 /25 This place is FILTHY...Happens frequently, Sorry to Say , If Yall Can't Seem to get it CLEANED UP , I WILL CALL HEALTH DEPT ASAP...I Am watching As this IS happening too often...Got pics to prove it...OK....Have A good day , WE WILL BE WAITING & WATCHING....WE LOVE THIS FOOD BUT , WALKED OUT FROM ABSOLUTE FILTH ...A Concerned Lady & MY Man...VERY SAD..
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours of Pilot Travel Center in Lufkin, TX?
Pilot Travel Center in Lufkin, TX operates 24 hours a day, seven days a week, including holidays.
Does Pilot Travel Center in Lufkin offer showers for travelers?
Yes, showers are available, but prices vary by location. You can purchase showers at this or any location, and it's recommended to contact the store directly for pricing details.
What fuel options are available at Pilot Travel Center in Lufkin?
The travel center provides gasoline, diesel, and DEF fuels with high-speed pumps. For specific fuel blends and prices, please visit their website.
What payment methods are accepted at the Pilot Travel Center?
They accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and cash.
Does the Pilot Travel Center provide reserved parking and overnight parking options?
Yes, the center offers reserved parking and overnight parking spaces. For location-specific parking rules, contacting the store directly is recommended.
Can I order food online for pickup at Pilot Travel Center in Lufkin?
Yes, you can use their online ordering system to place pickup orders for food and drinks, including popular items like wings, pizza, and breakfast sandwiches.
Are there nearby dining options around Pilot Travel Center in Lufkin?
Yes, nearby you can find Moe's Southwest Grill for Tex-Mex cuisine, Cinnabon for bakery treats and coffee, Lone Star Steakhouse for steaks, and Denny's for breakfast and brunch, making it convenient to grab a meal before or after your visit.
How can nearby transportation or services benefit a customer visiting Pilot Travel Center?
Nearby services like Western Union provide financial services, and automotive repair shops such as C&R AutoWerx and DuBose Transmission offer vehicle assistance, making it easy for travelers to access essential support while at or near the travel center.
What nearby accommodations are accessible from Pilot Travel Center in Lufkin?
Woodland Hills Apartments offers nearby accommodation options for travelers needing a place to stay close to the Pilot Travel Center.
Are there any family-friendly restaurants near Pilot Travel Center?
Yes, Lone Star Charlie's Family Restaurant and Cafe Del Rio offer American and Tex-Mex dining experiences suitable for families, located conveniently near the travel center.