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JM Chevrolet

4.6
(738 reviews)

Business Details

1710 South 1st St, Lufkin, TX
75901, United States
(936) 340-2819
https://www.jmchevy.net/

About

Chevrolet DealerCar DealerAuto Repair ShopUsed Car DealerUsed Truck DealerOil Change Service StationCar Finance and Loan Company
For local car buyers shopping for a new or used truck, SUV or sedan, turn to JM Chevrolet. Our trusted Chevy dealership in Lufkin, TX, offers a wide selection of reliable new Chevrolet vehicles and exceptional customer service because we're committed to providing a personalized and community-focused car-buying experience. We also offer reliable auto services and Chevy maintenance, ensuring your vehicle drives well for miles to come.

Details

  • DeliveryAvailable

Location

JM Chevrolet
1710 South 1st St, Lufkin, TX
75901, United States

Hours

Reviews

4.6
738 reviews
5 stars
609
4 stars
54
3 stars
17
2 stars
5
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, highlighting specific employees like Austin, Megan, and Gus for their exceptional service.

Sales Experience

Many reviews noted a smooth and stress-free car buying process, with several customers expressing satisfaction with the deals they received.

Vehicle Quality

Customers appreciated the thorough inspection and detailing of vehicles before purchase, contributing to a positive overall experience.

Service Department Issues

Some customers reported negative experiences with the service department, citing unprofessional behavior and dissatisfaction with service quality.

Follow-Up and Communication

While many customers appreciated follow-up calls and communication, there were instances of poor communication regarding financing details and service appointments.
  • SW
    Sabrina Williams
    6 days ago
    5.0
    They are very friendly and did there best to get my vehicle fixed. I really appreciate Joseph and Peter for making me feel comfortable. I recommend them if you want amazing customer service and repairs done.
  • KC
    Kylie Carlton
    6 days ago
    5.0
    💥 Treated like people and friends 💥 Though the kids kinda thought they were royalty… We recently purchased a used vehicle from this Chevy dealership, and the experience truly exceeded our expectations. From start to finish, they made sure to address all current issues within their capabilities and carefully considered every concern we had about the vehicle. It was clear that the car was thoroughly looked over before we drove it home. We spent the entire day at the dealership with our four- and six-year-old, and not once did we feel uncomfortable or stressed about having them there. Every employee we interacted with was friendly, patient, and incredibly kind to our children. That alone made a long day completely doable for our family. What really stood out was the attention to detail. They even paid to have the vehicle professionally detailed, and the time and care that went into cleaning it was outstanding — absolutely worth the wait. The car looked amazing when we picked it up. We also greatly appreciated the honesty and the reassurance that if any issues come up, we can return and they will help us figure out the next steps. That kind of customer service builds real trust. Thank you to everyone who helped us with our “new to us” vehicle. We truly appreciate the time, effort, and kindness shown to our family. We will absolutely shop here again in the future!
  • AP
    Aleah Park
    Feb 24, 2026
    5.0
    Megan Barbe and Jeremy Peden were an amazing help providing me and my husband a new vehicle! They fought to find us a deal that works for us! We love y’all! Thanks for treating like family🫶🏼🫶🏼
  • BM
    Broderick Murchison
    Feb 24, 2026
    5.0
    Really great sale one of the most painless ones I have yet to experience. The team were able to get me the exact vehicle i needed, and were willing to work with my financial situation. I will definitely be returning on my next vehicle purchases. My family has been purchasing vehicles from them ,so I decided to give them a try. I can honestly say I was not disappointed at all. Thank you to JM CHEVY of Lufkin, Tx.
  • BB
    Bryan Bearden
    Feb 18, 2026
    5.0
    Just purchased an Equinox from JM Chevrolet. Seth was our salesman and went the extra mile for me to make sure we were happy with our deal. Completed the fair deal with a price that was worth staying local. I appreciate how I was treated and definitely recommend Seth and JM Chevrolet.

Frequently Asked Questions About JM Chevrolet

What types of vehicles does JM Chevrolet offer?

JM Chevrolet offers a wide selection of reliable new Chevrolet trucks, SUVs, and sedans, as well as used cars and trucks.

What are the business hours of JM Chevrolet?

JM Chevrolet is open Monday through Saturday from 9:00 AM to 6:00 PM and is closed on Sundays.

Brand Certified Facts from JM Chevrolet

This information is certified by JM Chevrolet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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