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For local car buyers shopping for a new or used truck, SUV or sedan, turn to JM Chevrolet. Our trusted Chevy dealership in Lufkin, TX, offers a wide selection of reliable new Chevrolet vehicles and exceptional customer service because we're committed to providing a personalized and community-focused car-buying experience. We also offer reliable auto services and Chevy maintenance, ensuring your vehicle drives well for miles to come.
Details
- DeliveryAvailable
Location
Hours
Reviews
4.6
715 reviews
5 stars
588
4 stars
54
3 stars
17
2 stars5
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff, highlighting specific salespeople like Megan, Gus, and Ben for their exceptional service.
Sales Experience
Many reviews noted a smooth and stress-free car buying process, with customers appreciating the lack of pressure and the attentiveness of the sales team.
Vehicle Quality
Customers expressed satisfaction with their vehicle purchases, often mentioning the reliability and condition of the cars they bought.
Service Department
While many reviews praised the service department for their efficiency and helpfulness, there were a few negative experiences regarding service appointments and communication.
Pricing Transparency
Several customers reported issues with pricing discrepancies and dissatisfaction with the finance department's handling of their contracts.
- OCOlivia CruseJan 5, 20265.0Ben did an OUTSTANDING job helping me purchase not one, but two vehicles! From start to finish, the service was excellent, and he made sure we were truly taken care of every step of the way. The entire process was smooth and stress-free. I absolutely love my new 2026 Equinox! Highly recommend Ben and this dealership if you’re looking for great customer service and an easy buying experience.
- JLJohn LawlorDec 30, 20255.0Nathaniel, Eli, and Danny went abovr and beyond to get me a deal on a car. I told them what i could afford and that i just needed a reliable car and they were avle to get me into a used chevy spark with only 68k miles and took 5k off
- BHBrandi HooksDec 23, 20255.0We just bout a Volkswagen Tiguan our sales rep was Megan she is super sweet and very professional highly recommend if you looking for great service and a nice ride be sure to check out JM Chevrolet
- ACAmy ChristopherDec 21, 20255.0Ben Castillo was very knowledgeable and guided me throughout every step of the process. He checked in with me and made sure I was happy with my purchase. I would definitely recommend him for your next purchase.
- MFMyra FrenchDec 18, 20255.0Our very dependable 2006 Chevy Silverado 1500 required repairs...JM sent us out a tow truck. They diagnosed its problems...Fixed all issues...Test drove it for us to make sure it was running properly...A very courteous Staff...I would not hesitate to recommend them for future repairs... M.L.F.
Frequently Asked Questions About JM Chevrolet
What types of vehicles does JM Chevrolet offer?
JM Chevrolet offers a wide selection of reliable new Chevrolet trucks, SUVs, and sedans, as well as used cars and trucks.
What are the business hours of JM Chevrolet?
JM Chevrolet is open Monday through Saturday from 9:00 AM to 6:00 PM and is closed on Sundays.
Does JM Chevrolet provide vehicle maintenance and repair services?
Yes, JM Chevrolet provides reliable auto services and Chevrolet maintenance, including repairs and oil changes.
Is there an option to get an oil change at JM Chevrolet?
Yes, JM Chevrolet offers oil change services as part of their maintenance offerings.
Can customers purchase vehicles online or get car financing at JM Chevrolet?
JM Chevrolet offers car financing and loans, and customers can visit their website to explore vehicle options and financing.
Does JM Chevrolet provide car wash and vehicle delivery services?
Yes, JM Chevrolet offers both car wash and vehicle delivery services for its customers.
Where is JM Chevrolet located?
JM Chevrolet is located at 1710 South 1st St, Lufkin, TX, 75901, United States.
What nearby automotive services can I find near JM Chevrolet for additional car needs?
Nearby automotive services include Billy Haas at JM Chevy for repairs, Mickey's Tint & Audio Shop for window tinting and accessories, and Glass Technology for auto glass services.
Are there other car dealerships near JM Chevrolet?
Yes, several car dealerships are nearby, including Perry-Ellis Kia, Wright GMC, Premier Kia, Kimberly Eakin Kia, Raceways Motors, Price Rite Auto Sales, and Compton Motors.
What amenities are near JM Chevrolet for customers to visit before or after their vehicle service?
Customers can visit nearby places such as Sonic Drive-In for food, Capital One Bank for banking needs, and Bigs gas station for fuel, all conveniently near JM Chevrolet.