Grease Monkey

4.7
770 reviews

About

Oil Change Service StationAuto Repair ShopEmissions TestingAuto Air Conditioning ServiceAuto MaintenanceEngine Rebuilding ServiceTransmission ShopAuto Spring ShopAlternator Repair
Grease Monkey, located on South 1st Street, Lufkin, Grease Monkey offers a full-service 15-minute oil change. We provide emissions testing, brake service, AC recharge, tire rotation, tune-ups, and are open Sundays for your convenience. Located near Angelina College and Morris Frank Park, our automotive shop is easily accessible for all your maintenance needs.

Location

Grease Monkey
1601 South 1st St, Lufkin, TX
75901, United States

Hours

Reviews

4.7
770 reviews
5 stars
682
4 stars
35
3 stars
14
2 stars
5
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and helpful staff, highlighting their professionalism and willingness to explain services.

Service Quality

While many reviews noted quick and efficient service, there were some complaints about diagnostic errors and upselling practices.

Communication

Several customers expressed concerns about a lack of communication regarding issues with their vehicles, leading to frustration.

Overall Experience

Most customers reported positive experiences and expressed a desire to return, although a few had significant issues that impacted their trust.
  • RN
    Richard Norton
    Dec 31, 2025
    5.0
    The manager "Corey" Is very knowledgeable and his team did a fantastic job as always.
  • MB
    Michael Burton
    Dec 30, 2025
    5.0
    Really appreciate the military discount!
  • GV
    Gorge Venegas
    Dec 28, 2025
    5.0
    The best customer service. Definitely recommend their services. Josh and Karen were both very and helpful and knowledgeable.
  • CC
    Cynthia Carrillo
    Dec 22, 2025
    5.0
    Super friendly and explained everything to me! I will definitely be back. Bobby also took time to try and fix my windshield washer fluid line, which I truly appreciate.
  • JJ
    Ja'havia Jackson
    Dec 7, 2025
    1.0
    I have used this place frequently and i normally don't have an issue. But, this time, I had my vehicle towed and asked that they would do a diagnostic to find out what was wrong. They tested the battery (never running an actual diagnostic), gave me a $200+ battery, only for me to have to take it to another place because it was still dying on me while driving, and found out that the motor is bad and I have to get new vehicle. Now I'm out that $200+ dollars and I called to let them know that they tricked me and there apparently is nothing they can do about it. I did ask for a refund, and they said it would have to go through corporate. Also, when they called me to ask if i was okay with the battery being put on, I replied, "If that is going to fix it". Clearly, it did not fix it. I will NEVER go to them again unless they get new staff who doesn't trick people out of their money.

Frequently Asked Questions About Grease Monkey

What services does Grease Monkey on South 1st Street in Lufkin provide?

Grease Monkey offers oil changes, emissions testing, brake service, AC recharge, tire rotation, tune-ups, and more vehicle maintenance services.

What are the operating hours for Grease Monkey in Lufkin?

Grease Monkey is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM. It is closed on Thanksgiving and Christmas days.