Business Details
About
Car Wash
At Excel Car Wash, we'll wash your car and get you quickly back on the road. We enjoy serving our customers, and look forward to making your car shine! Get In. Get Out. Get Going. with a sparkly, clean car!
Location
Hours
Reviews
4.3
309 reviews
5 stars
197
4 stars
50
3 stars
27
2 stars
15
1 star
20
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and efficient staff, highlighting their attention to detail and willingness to assist.
Wash Effectiveness
Mixed reviews on wash quality; some customers reported unsatisfactory cleaning results, particularly with undercarriage and tire treatments.
Value for Money
Opinions varied on pricing; while some found the membership and services to be a good value, others felt the cost did not match the quality received.
Equipment Issues
Several customers noted problems with equipment, including vacuums and wash machines not functioning properly.
Customer Experience
Some customers expressed dissatisfaction with management responsiveness and service consistency, particularly regarding complaints and follow-ups.
- CLCindy Lee6 days ago4.0Is it isn't a little disappointed?I have been to many car washes that are similar.. this one was priced a little higher and did not have clean rags and water @ the vacuums.. they did have air...
- JMJohn McGown6 days ago5.0Great service! Great Wash!
- KMKasha McMasterJan 2, 20262.0Two stars for the undercarriage rinse. I have been here twice and always leave with tons of bugs and dull spots everywhere.... For paying what they charge I would expect a better wash.
- CMCeci MatthewsNov 20, 20255.0Love this membership so can get car wash as many times as need.
- RRR'Giña Rhodes-SullivanNov 14, 20252.0As a first time user of an automated car wash; I felt the directions were unclear. I could have overlooked that, but my vehicle did not come clean. So for $11.00 I do not believe I got my money's worth.
Frequently Asked Questions About Excel Car Wash
What are the operating hours of Excel Car Wash?
Excel Car Wash is open Monday through Saturday from 8am to 8pm, and Sunday from 9am to 5pm.
Is Excel Car Wash open on major holidays?
Excel Car Wash is closed on Thanksgiving Day (November 27) and Christmas Day (December 25).
Where is Excel Car Wash located?
Excel Car Wash is located at 4303 South Medford Dr, Lufkin, TX 75901, USA.
What car wash services does Excel Car Wash provide?
Excel Car Wash offers thorough and quick car washing services to help you get in, get out, and get going with a clean and shiny car.
How can customers contact Excel Car Wash?
Customers can contact Excel Car Wash by phone at +1 936-238-3737 or via email at retail9@greasemonkeyintl.com, aramirez@greasemonkeyintl.com, or jbonnet@fullspeedautomotive.com.
Does Excel Car Wash have an online presence?
Yes, Excel Car Wash has a website at https://excelcarwashclub.com/lufkin-tx-4303-s-medford-dr/ and a Facebook page at https://www.facebook.com/107261947840985.
Are there dining options near Excel Car Wash?
Yes, nearby dining options include Logan's Roadhouse (steakhouse), Twisted Tenders (chicken restaurant), Cracker Barrel Old Country Store (breakfast and brunch), Chipotle Mexican Grill (Mexican fast food), and Chili's Grill & Bar (Tex-Mex restaurant).
What healthcare services are located near Excel Car Wash?
Nearby healthcare services include Motto Clear Aligners (dentist), Aspen Dental (general and cosmetic dentistry), and Aspen Dental - Lufkin.
Where can I shop for jewelry near Excel Car Wash?
You can visit James Avery Artisan Jewelry and Cavanaugh's Jewelers, both nearby jewelry stores.
What other retail stores are near Excel Car Wash for additional errands?
Nearby retail stores include The Fashion District (clothing), Mattress Firm and Sleep Experts of Lufkin (mattress stores), Shoe Carnival (footwear), The Home Depot (hardware and home goods), AT&T Store (mobile phones), and PetSmart (pet supplies).