Jiffy Lube

Reviews

• LM

  Linda Martin

  Mar 25, 2026
  5.0
  I had the most wonderful experience at this location! My car needed an upper control arm assembly. Bryan, the manager, and his team were excellent to work with. I was in at 9am and out by 10:40 am with a very reasonable bill. I am 65, a woman, and no one tried to take advantage of my situation. The next time I need help with my car, I will be returning to this location and team. I was amazed at the professionalism of the whole team. Thank you Bryan and your team for your help when I really needed it! God Bless and keep you all! Linda M. ..ps...Their bathroom was the cleanest bathroom I have ever experienced in all my years of dealing with automotive establishments!!!
• RB

  Rebecca Bartlett

  Mar 20, 2026
  5.0
  This place is top notch!! Bryan is as trustworthy and honest as they come. He listened to my concerns and explained in detail what it would take to get me safely back on the road. Fast, friendly, and amazing customer service. Very clean well-maintained shop. 100% would recommend
• TS

  Trey 1 Sauce

  Mar 19, 2026
  5.0
  Had another Jiffy Lube service my Jeep Gladiator, at that other Jiffy Lube they advised I have an alignment and a service done to my brakes which I passed on at the time (big mistake on my end!) Well here I am making the drive to Lubbock when my brakes give me little to no action. I immediately stop and call the last shop which they put me to the nearest Jiffy Lube here at 6310 Milwaukee. I was hesitant to call on their help because it was close to closing time and I hate to be the reason these guys go home late. Well the last shop gives this shop a heads up and so they end up calling me! They offered to stay late and help me get back on the road (THEY OFFERED?!) I showed up about 45 minutes PAST closing time and there they were waiting with a door open and a smile! I expected this to be a royal lube up (of course they’re going to wine and dine me before they give it to me.) NOPE! I expected a bill high enough that I’d need a ladder to reach it however they didn’t take advantage of the situation that I was in and instead simply thanked me for being a loyal customer (at another shop.) They gave me a very generous price and got me back on the road for my big conference with 100% faith in my vehicle again. Anytime I head south again I’ll do whatever it takes to ensure I go through Lubbock just to see Bryan and his crew. If that means going over my oil change schedule just an extra 250 miles I’ll happily do it just to show my gratitude towards this dream team! A special shoutout to the mechanic who made it all possible as well. I believe his name was Tristan maybe Tristin? I remember that name well -I’m a huge fan of Legends of the Fall. Classic! Thanks again and see you guys in the next 5000-5250 miles!!!
• LM

  Lilly Milecky

  Mar 19, 2026
  5.0
  Just wanted to give a huge shoutout to the team at Jiffy Lube for the amazing job they did on my suspension! They were super professional, explained everything clearly, and got the work done quickly without cutting any corners. My car drives so much smoother now — it honestly feels like a completely different ride. You can tell they really care about doing quality work and taking care of their customers. I definitely recommend them if you need any work done!
• JW

  Josh Wexler

  Mar 16, 2026
  5.0
  I could not have had a better service with this team. Brian was absolutely AMAZING! Exceptional customer service and helped us out so much!! They always want what’s before for their customers. Just like their front desk says “A customer doesn’t care how much you know until they know how much you care” and this team did just that. Showed us how much they truly cared about their customers! Can’t thank them enough for what they did!

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