Brand Certified
Safelite AutoGlass
4.1(427 reviews)
Certified by Safelite AutoGlass • Mar 01, 2026
Business Details
5103 S Loop 289, Lubbock, TX
79424, United States
Certified by Safelite AutoGlass • Mar 01, 2026
(888) 843-2798
Certified by Safelite AutoGlass • Mar 01, 2026
https://www.safelite.com/stores/Lubbock2
Certified by Safelite AutoGlass • Mar 01, 2026
About
Certified by Safelite AutoGlass • Mar 01, 2026
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Lubbock area, turn to Safelite AutoGlass . Those in central Lubbock or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 5103 S Loop 289, Safelite AutoGlass Lubbock repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by Safelite AutoGlass • Mar 01, 2026
Hours
Certified by Safelite AutoGlass • Mar 01, 2026
Reviews
4.1
427 reviews
5 stars
310
4 stars
22
3 stars
11
2 stars
14
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their helpfulness and communication skills.
Efficiency
Numerous reviews noted the quick service and ease of scheduling appointments, with many customers expressing satisfaction with the speed of repairs.
Quality of Work
While many customers were pleased with the quality of repairs, some expressed dissatisfaction with the results, particularly regarding visibility after repairs and issues with installation.
Negative Experiences
Several customers reported significant issues, including poor communication, missed appointments, and unprofessional behavior from staff, leading to frustration and a lack of trust.
- MRMiguel ReyesFeb 24, 20265.0Visiting Safelite was a good experience only took an hour to replace a Kia telluride windshield everybody was polite and helpful if you go there is a small lobby insurance took care of everything
- LGLacey GastFeb 12, 20265.0Daniel has helped us on 2 different window claims now over the last year on two different vehicles. He communicates very well and makes the process easy and simple. I was pleasantly surprised with the most recent repair. It was a bigger rock chip on a newer vehicle. I almost can’t see the rock chip after he fixed it. He did a fantastic job!
- RHRick HadleyFeb 10, 20265.0James came to my house even though it was 40 miles away and did a great job. James is very knowledgeable and courteous. I actually enjoyed visiting with him on issues of common interest. I have used Safelite for many years and will continue to.
- PHPaul HarveyFeb 7, 20261.0Wouldnt provide receipt for cash payment , so I didn't pay . I said I would pay in office the next day , office said I HAD TO BE THERE BY 9am or my bill would be turned into collections. I could not make it before 9 am . I went to pay the next day with a check and they refused my payment . Very damn unprofessional
- JIjala invFeb 2, 20261.0Lazy and careless staff and management. My insurance company mailed check TWICE to this location address and they keep loosing it. I was supposed to be credited back on my credit card once they receive the check. I called several times, talked to the receptionist Mariah, I was promised that she will call me back after talking to the manager but never received any call never received any credit. This location is a joke. It's owned by corporate so staff or manager cares only about their salary. I highly regret choosing this location over many other better local businesses.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Lubbock offer?
Safelite AutoGlass provides auto glass installation and repair, windshield chip and crack repair, windshield replacement, back/rear and side glass replacement, power window repair, power window regulator repair, and windshield wiper replacement.
Where is Safelite AutoGlass located in Lubbock, TX?
Safelite AutoGlass is located at 5103 S Loop 289, Lubbock, TX 79424, United States.
What are the operating hours of Safelite AutoGlass in Lubbock?
The shop is open Monday through Saturday from 7:00 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass in Lubbock offer mobile service?
Yes, they offer convenient auto glass repair and replacement through both in-shop and mobile services in the Lubbock area.
Is insurance accepted at Safelite AutoGlass in Lubbock?
Yes, Safelite AutoGlass is insurance approved and can assist with insurance paperwork and processing.
What payment options are accepted at Safelite AutoGlass in Lubbock?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa as payment options.
Does Safelite AutoGlass offer a warranty on their windshield repairs?
Yes, windshield repairs come with a national lifetime warranty.
Is the Safelite AutoGlass location in Lubbock wheelchair accessible?
Yes, the location has a wheelchair accessible entrance.
Which nearby hotels could I stay at when visiting Safelite AutoGlass in Lubbock?
Nearby hotels include Quality Inn, Comfort Suites, and Quality Suites Lubbock Southwest, providing convenient accommodation options for customers.
Are there nearby restaurants where I can eat when I visit Safelite AutoGlass?
Yes, you can visit KFC or Golden Corral Buffet & Grill, both located near Safelite AutoGlass, for a meal before or after your appointment.
What other automotive services are available near Safelite AutoGlass in Lubbock?
Nearby automotive service providers include Midas for tire and car repair services, Barbara's Custom Window Tinting for tinting and auto glass services, and Crash Champions - S Loop for automotive repairs.
Brand Certified Facts from Safelite AutoGlass
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Certified March 01, 2026Yext Knowledge Graph
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