Mister Car Wash

4.3
405 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment. Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions. Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.

Details

  • DebitAvailable
  • Mobile paymentsAvailable

Location

Mister Car Wash
6001 82nd St, Lubbock, TX
79424, United States

Hours

Reviews

4.3
405 reviews
5 stars
262
4 stars
63
3 stars
27
2 stars
28
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and attentive, contributing to a positive customer experience.

Service Quality

While many customers praise the cleanliness and effectiveness of the car wash, some express dissatisfaction with the wash quality, noting that their cars were not thoroughly cleaned.

Membership Issues

Several customers reported confusion and issues regarding membership transitions from Take 5 to Mister Car Wash, including unauthorized charges and difficulties in account management.

Facility Condition

The car wash facilities, including vacuums and wash areas, are generally noted to be clean and well-maintained, although some customers experienced issues with equipment.
  • WW
    Will
    3 days ago
    5.0
    Vacuums worked super well! Also they were free and now my car is so clean!!! 🥳 10/10 experience
  • SH
    Scott Harville
    3 days ago
    1.0
    The rep that met me at the kiosk was great very nice my truck had road grime nothing major just wanted a quick wash before a road trip instead I have to run it through twice and they even upgraded the wash the second time and yet my truck still Wasent clean easily visible dirt and grime all over the doors and bed side still on top of that not a single brush or person bothered to attempt to wash my hood or windshield had high hopes of a good wash but was nothing more than a pipe dream will not return and will not use for company trucks moving forward wasted money but a sad lesson learned
  • LW
    Lucinda Ward
    Dec 30, 2025
    5.0
    Has to reactivate services but, the guys were great in getting me fixed up!
  • ES
    Everly Soucy
    Dec 27, 2025
    5.0
    Every person was so kind and helpful. Ever staff me ever had a smile and a wave to give! Thank you!! Went on 12/27 at 8:40am
  • EB
    Erin Baxter
    Dec 3, 2025
    1.0
    Former Take 5 Car Wash monthly membership customer: I was never informed that Mister Car Wash bought out Take 5 — nothing in the mail, no email, no text, no call… my card gets charged in November $24.99 by Mister Car Wash. I did not authorize this. I call Mister Car Wash customer service to find out what’s going on. Aidan assures me it is an error on their part and will refund me by end of November. So, I wait for them to make it right. Not only do I NOT get refunded, they charge me again on Dec. 1 for $22.99. I call customer service again today, speak with Angie and escalated to David — they said they can’t refund my money. Something about not all the information has come over from Take 5. I said, you have my card number on file, without my authorization, and have now charged me twice — and you cannot refund those fraudulent charges? The answer was still an adamant “No.” So, I’m going to my bank instead. I believe this is a fraudulent practice to charge credit cards without authorization and then REFUSE to refund the fraudulent charge.

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What are the operating hours for Mister Car Wash on 82nd Street?

Mister Car Wash on 82nd Street is open Monday through Saturday from 7:00 AM to 7:00 PM, and on Sundays from 8:00 AM to 6:00 PM. Closed on certain holidays.