Mister Car Wash

4.2
1341 reviews
A car being immersed in a rich blanket of HotShine® Carnauba Wax

About

Car Wash
At Mister Car Wash®, we are committed to providing you with a high-quality wash with a personal touch. We use the latest technology and services to deliver the best car washing experience for your car and the environment. Customers can enjoy self-service vacuums, exterior clean services, Unlimited Wash Club® Membership Plans, locations nationwide, and on-site team members that can assist with questions. Join the Unlimited Wash Club® and experience value and convenience with unlimited car washes at any of our locations.

Location

Mister Car Wash
6707 Milwaukee Avenue, Lubbock, TX
79424, United States

Hours

Reviews

4.2
1,341 reviews
5 stars
959
4 stars
115
3 stars
64
2 stars
46
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and providing excellent service, particularly highlighting employees like Aaron, Abby, and Isaiah.

Wash Quality

While some customers reported great experiences with the car wash, others expressed dissatisfaction with the wash quality, mentioning issues like dirt remaining on their vehicles.

Cleanliness and Supplies

Customers appreciated the cleanliness of the facility and the availability of cleaning supplies, though there were complaints about the lack of clean drying rags during busy times.

Accountability Issues

Several reviews indicated concerns about the business's accountability, particularly regarding damage claims and the handling of customer complaints.
  • MT
    Mike Trowbridge
    Dec 23, 2025
    1.0
    BEWARE!! The pressure washer from this car wash ripped the paint off my vehicle. They claimed it was caused by existing rock chips, which feels like a convenient excuse. It’s concerning that they have a dedicated claims department—clearly this isn’t an isolated issue. After filing a claim, I received no follow-up and had to personally contact the GM, Matt Vining. He offered a weak explanation and refused to take responsibility, calling it “normal wear and tear”—which would supposedly apply to every car that uses their wash. I told them to check the video and they said it was pre-existing, which was a lie! Due to their lack of accountability, I am now in the process of taking this matter to small claims court.
  • JJ
    John
    Oct 22, 2025
    3.0
    Take 5 is being bought out by the company that owns Mr Carwash. I have a subscription but prices will go up I was told. It was closed the first time I went this week, but was open yesterday. The cleaning station was very disappointing, the interior cleaning rags were piled on a cart and there were no clean, dry rags despite having been closed the day before.
  • RC
    Rhylan Corbin
    Oct 12, 2025
    5.0
    Explained each wash very well and was very kind! Offered a free wash since I’ve never washed here before! Really enjoyed it! Will be coming back!
  • BL
    Brandon Luong
    Oct 11, 2025
    5.0
    Alycia was very kind and respectful. Will definitely be coming back !
  • AH
    Austyn Hughes
    Oct 11, 2025
    5.0
    The people are really nice and I love the service it’s quick and efficient

Frequently Asked Questions About Mister Car Wash

What is the Unlimited Wash Club® Membership?

Our membership includes unlimited washes at any Mister Car Wash location across the country. You’ll gain access to members-only lanes to skip the lines, enjoy the convenience of self-serve vacuums, and benefit from the joy of having a clean car.

What services does Mister Car Wash offer?

Mister Car Wash offers exterior clean services, HotShine® Carnauba Wax, wheel polish, unlimited wash club memberships, single washes, and fleet accounts.