Enterprise Rent-A-Car

4.1
288 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Renting a car at Lubbock Preston Smith International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at LBB today.

Location

Enterprise Rent-A-Car
5401 N Mlk Blvd Box 382, Lubbock, TX
79403, United States

Hours

Reviews

4.1
288 reviews
5 stars
189
4 stars
28
3 stars
16
2 stars
9
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and attentiveness.

Vehicle Condition

Most vehicles were reported as clean and well-maintained, although some customers experienced issues with mechanical problems.

Reservation Issues

Several customers faced challenges with reservations, including unavailability of cars and unexpected charges.

Pickup/Return Process

The pickup and return processes were generally described as quick and easy, though some customers reported difficulties with communication and service during these times.

Communication Problems

Customers expressed frustration over lack of response from customer service, particularly regarding issues with deposits and vehicle problems.
  • BS
    Benjamin Stewart
    Nov 8, 2025
    5.0
    Always great service and reliable vehicles . Spend you money wisely, Enterprise remains one of the only privately ran rental companies . Support that ! Support independence !!
  • SB
    Steve Bunker
    Nov 8, 2025
    4.0
    There was no one their to Return the car too.
  • FB
    faith baney
    Nov 4, 2025
    1.0
    Was taken care of AMAZING the first few times, now I'm told there's no cars, I'm from out of state and they want a credit card instead of my debit card, any other location refuses to waive deposit due to having outbound flights and having the vehicle less than 24hrs. Absolutely shit show. The airport doesn't have enough vehicles and they refuse to transfer any to that location when there's an influx of people renting
  • SS
    Stan Smith
    Oct 28, 2025
    5.0
    Great place, great counter help and great return!
  • SL
    Shawn Lynch
    Oct 28, 2025
    5.0
    Easy pick-up and drop-off. The car was clean and met all my expectations.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car offer at Lubbock Preston Smith International Airport?

Enterprise offers a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars at Lubbock Preston Smith International Airport.

What are the operating hours for Enterprise Rent-A-Car at Lubbock Preston Smith International Airport?

Enterprise is open from 8:00 AM to 11:59 PM Monday through Friday and Sunday, and from 9:00 AM to 8:30 PM on Saturdays.