Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Lubbock Preston Smith International Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at LBB today.
Location
Hours
Reviews
4.1
295 reviews
5 stars
194
4 stars
28
3 stars
16
2 stars
10
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and attentiveness during the rental process.
Vehicle Quality
Several reviews mentioned issues with vehicle condition, including receiving defective or poorly maintained cars, which negatively impacted customer experiences.
Reservation Issues
Multiple customers reported problems with vehicle availability despite having reservations, leading to frustration and delays.
Return Process
The return process was generally described as quick and easy, although some customers noted a lack of staff presence during returns.
Communication Problems
Customers expressed dissatisfaction with the lack of response from customer service, particularly regarding issues with deposits and vehicle problems.
- IBIsauro BanuelosDec 22, 20251.0I was given a Nissan Rogue they didn’t give me a choice so I have to drive a SUV that works horrible and looks horrible
- SSStephanie SDec 19, 20255.0We have used Enterprise for years with work and personal rentals. At Preston Smith airport in Lubbock... The staff is amazing. They are super helpful and work well together and treat you professionally and make you smile and laugh when writing with them to get your rental and drop it off. Easy pickup and easy return!
- SHSheila HerronDec 16, 20255.0The rental agent at the Lubbock airport was extremely nice and efficient which is just what weary travelers need after a long day of travel!
- TWTodd WatneNov 26, 20255.0Grant McLain and team delivered amazing service. Thank you again and I hope to see you on my next trip to Lubbock
- BSB StewNov 8, 20255.0Always great service and reliable vehicles . Spend you money wisely, Enterprise remains one of the only privately ran rental companies . Support that ! Support independence !!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car offer at Lubbock Preston Smith International Airport?
Enterprise offers a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars at Lubbock Preston Smith International Airport.
What are the operating hours for Enterprise Rent-A-Car at Lubbock Preston Smith International Airport?
Enterprise is open from 8:00 AM to 11:59 PM Monday through Friday and Sunday, and from 9:00 AM to 8:30 PM on Saturdays.
Where is Enterprise Rent-A-Car located in Lubbock?
Enterprise Rent-A-Car is located at 5401 N Mlk Blvd Box 382, Lubbock, TX 79403, USA.
What payment options are accepted at Enterprise Rent-A-Car in Lubbock?
Payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer services for airport pick up in Lubbock?
Yes, Enterprise provides airport pick up services at Lubbock Preston Smith International Airport.
Can I reserve a rental car online for pickup at Lubbock Preston Smith International Airport?
Yes, you can reserve your rental car online through their website at https://www.enterprise.com/en/car-rental-locations/us/tx/lubbock-preston-smith-intl-airport-65v8.html.
Are there any discounts available for active military personnel at Enterprise Rent-A-Car in Lubbock?
Yes, Enterprise Rent-A-Car in Lubbock offers discounts for active military members.
What nearby car rental agencies are available close to Enterprise Rent-A-Car at Lubbock Preston Smith International Airport?
Nearby car rental agencies include Alamo Rent A Car, Hertz, Avis Rent A Car, Thrifty Car Rental, and National Car Rental, providing customers with multiple options at the airport.
Are there any nearby dining options customers can visit before or after renting a car at Enterprise at Lubbock Airport?
Customers can enjoy nearby dining options such as Pizza Hut Express, Starbucks, Burger King, and the Food Court for convenient meals before or after their rental.
What nearby entertainment or relaxation spots are available near Enterprise Rent-A-Car at Lubbock Airport?
Nearby places to relax or enjoy entertainment include Home Team Sports Bar and Cocktail Lounge Lbb, great spots for visitors to unwind.