Location.com logo
Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.1
(525 reviews)
Get DirectionsReserveCallWebsite

Business Details

5716 Spur 327, Lubbock, TX
79424, United States
(806) 798-3373
https://www.enterprise.com/en/car-rental/locations/us/tx/lubbock-327-spur-frankford-6511.html
GoogleFacebookTwitter

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lubbock, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 327 Spur & Frankford location today.

Location

Enterprise Rent-A-Car
5716 Spur 327, Lubbock, TX
79424, United States

Hours

Reviews

4.1
525 reviews
5 stars
339
4 stars
55
3 stars
31
2 stars
23
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful throughout the rental process.

Efficiency

Several reviews highlighted the quick and efficient service, with many customers noting minimal wait times for vehicle pickup and drop-off.

Vehicle Condition

While many customers received clean and well-maintained vehicles, some reported issues with dirty cars and vehicles not being ready at the time of pickup.

Reservation Issues

A number of customers experienced problems with reservations, including unavailability of reserved vehicles and poor communication regarding their status.

Mixed Experiences

Overall, while many customers had positive experiences, there were notable complaints about rude staff and unprofessional behavior from some employees.
  • AU
    A Google User
    4 days ago
    5.0
    If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
  • ES
    Evangelist S
    4 days ago
    4.0
    Nice clean Rent-A-Car location with great friendly staff
  • JM
    Jay Miller
    Feb 25, 2026
    5.0
    First class outfit! Ask for Jason. Wonderful and helpful service. Really went the extra mile after we were rear ended last week. Thanks!
  • BW
    Brittany Wriston
    Feb 23, 2026
    1.0
    Arrived to pick up my car. The car smelled of Marijuana, no problems with those that do but as a professional I cant drive around my coworkers or smell like that when I get out the car. Car was also beyond filthy. Waited 30 minutes to get a different car that was "a minute away". That car also filthy on the outside. This is by far the worst enterprise experience I have ever had.
  • MA
    Michelle Acton
    Feb 4, 2026
    5.0
    Everyone here was very nice and professional! I showed up 15 minutes after they closed and they still helped me and were kind. I was in a bind and they really helped me!!
Read more reviews on Google

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent from Enterprise Rent-A-Car in Lubbock, TX?

You can rent a wide range of vehicles including standard cars, vans, and luxury cars at Enterprise Rent-A-Car in Lubbock, TX.

Where is Enterprise Rent-A-Car located in Lubbock?

Enterprise Rent-A-Car is located at 5716 Spur 327, Lubbock, TX 79424.

Brand Certified Facts from Enterprise Rent-A-Car

Enterprise Rent-A-Car partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including:
Bing
Facebook
Google
Apple
Yelp Enterprise
+100
Others