Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lubbock, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 327 Spur & Frankford location today.
Location
Hours
Reviews
4.0
510 reviews
5 stars
327
4 stars
53
3 stars
31
2 stars
23
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, professional, and helpful, although some reported rude behavior from specific employees.
Vehicle Availability
Numerous reviews highlighted issues with vehicle availability, including long waits and receiving different cars than reserved.
Cleanliness and Condition
Several customers noted that the cars were often not clean or well-maintained, with some reporting issues like expired tags and dirty vehicles.
Efficiency
While some customers experienced quick and efficient service, others reported delays and poor communication regarding their rentals.
- RWroger williams3 days ago5.0Great service in and out quick, very nice car, very nice people.
- LJLinda JohnsDec 9, 20255.0I received a great car, it was clean and roomy. The Agent's were respectful, very helpful and Very Nice. I e
- BBBabs The BowmamaDec 4, 20255.0It has been rollercoaster juggling all that goes with the aftermath of a car accident. I have appreciated how helpful/accomidating the staff has been. They have been very helpful in the process
- MNMackenzie NeinastDec 2, 20251.0So I tried calling after I got my rental to ask a question. I was on hold forever! But I will say when I was waiting to get my car the manager was flirting with all the other guys and she would just stare at the phone ringing. When she finally answered the phone, she was rude to customers making ugly faces as well. It was the manager with the caked up face. The girl that wasn’t wearing makeup definitely did an amazing job and needs to be the manager instead. I was told to wait by the manager while she just stood around talking to the guys. The other girl walked around and said I can help you right here and got me in and out. I’d be embarrassed if this was my employee.
- EBEddie BenefieldNov 29, 20255.0Employees were very professional. No problems whatsoever.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent from Enterprise Rent-A-Car in Lubbock, TX?
You can rent a wide range of vehicles including standard cars, vans, and luxury cars at Enterprise Rent-A-Car in Lubbock, TX.
Where is Enterprise Rent-A-Car located in Lubbock?
Enterprise Rent-A-Car is located at 5716 Spur 327, Lubbock, TX 79424.
What are the operating hours of Enterprise Rent-A-Car in Lubbock?
Enterprise Rent-A-Car is open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and Sunday from 10:00 AM to 2:00 PM.
Can I make a reservation online for a rental car at this location?
Yes, you can reserve a rental car online at https://www.enterprise.com/en/car-rental-locations/us/tx/lubbock-327-spur-frankford-6511.html.
What payment methods are accepted by Enterprise Rent-A-Car in Lubbock?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, they offer discounts for active military members.
Is Enterprise Rent-A-Car in Lubbock woman-owned?
Yes, this location is owned by women.
What nearby places can I visit before or after renting a car at Enterprise Rent-A-Car?
Nearby places include the Corner Store for convenience items, Goodwill Industries International for thrift shopping, and the Cinemark Movies 16 and XD theater for entertainment.
Are there any nearby automotive services near Enterprise Rent-A-Car in Lubbock?
Yes, nearby automotive services include Texas Body and Frame for auto repairs, MCWHORTERS TIRE & SERVICE for tire services, and Classic Motor Cars for used car sales and auto repairs.
How can nearby gas stations be helpful when renting a car from Enterprise in Lubbock?
Nearby gas stations like Valero provide convenient refueling options for customers picking up or dropping off rental cars, ensuring a smooth rental experience.