Brand Certified
Enterprise Rent-A-Car
4.2(284 reviews)
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Business Details
612 W Loop 289, Lubbock, TX
79416, United States
Certified by Enterprise Rent-A-Car • Mar 01, 2026
(806) 785-2995
Certified by Enterprise Rent-A-Car • Mar 01, 2026
https://www.enterprise.com/en/car-rental/locations/us/tx/lubbock-4th-w-loop-289-6510.html
Certified by Enterprise Rent-A-Car • Mar 01, 2026
About
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lubbock, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 4th & West Loop 289 location today.
Location
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Hours
Certified by Enterprise Rent-A-Car • Mar 01, 2026
Reviews
4.2
284 reviews
5 stars
196
4 stars
33
3 stars
9
2 stars
6
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed regarding customer service, with some praising friendly and helpful staff, while others report rude and unprofessional behavior.
Reservation Issues
Numerous customers experienced problems with reservations, including being placed on waitlists, receiving incorrect vehicle types, and having reservations canceled last minute.
Vehicle Condition
Several reviews noted issues with vehicle cleanliness and maintenance, including cars being rented out with low tire pressure and other mechanical problems.
Efficiency
While some customers reported quick and easy rental processes, others experienced long wait times and disorganization during pickup and drop-off.
- AUA Google User4 days ago5.0If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
- ICIvonne Casanova6 days ago5.0Agents very polite and frendly. Good car. Instructions and conditions claire. Very Good service!!!
- LNLaura Newman-PritchardFeb 11, 20265.0I've been renting from Enterprise for a long time and have always had positive experience.
- ALAlexis LeJan 28, 20261.0Haliee at this location has very bad customer service. She does not know the policy on acceptable forms of ID . She will lie to your face. “I get to choose the policy and who gets a car” she’s here for a power trip. Avoid her if you can.
- KOKris OyervidezJan 27, 20265.0Always great sevice and the process is super easy!
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Lubbock, TX?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars to suit your rental needs.
Where is Enterprise Rent-A-Car located in Lubbock?
Enterprise Rent-A-Car is located at 612 W Loop 289, Ste 600, Lubbock, TX 79416.
What are the business hours for Enterprise Rent-A-Car in Lubbock?
Enterprise Rent-A-Car is open Monday through Friday from 7:30 AM to 5:30 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
Does Enterprise Rent-A-Car in Lubbock offer any special deals or discounts?
Yes, Enterprise offers great weekend rates and discounts for active military personnel.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I reserve a rental car online for Enterprise Rent-A-Car in Lubbock?
Yes, you can reserve your rental car online through their reservation website.
Is Enterprise Rent-A-Car in Lubbock woman-owned?
Yes, this location is owned by women.
What nearby dining options are available near Enterprise Rent-A-Car?
Nearby dining options include Texas Steak Express - Lubbock North, McDonald's, Chick-fil-A, and Pita Pit, great for grabbing a meal before or after your rental visit.
Are there any nearby shopping places near Enterprise Rent-A-Car in Lubbock?
Yes, Walmart Supercenter and Walmart Lubbock - W Loop 289 are nearby for shopping convenience during your visit.
Where can I find mobile phone services near Enterprise Rent-A-Car in Lubbock?
Boost Mobile and Walmart Connection Center are nearby locations offering mobile phone services and accessories.
Brand Certified Facts from Enterprise Rent-A-Car
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Certified March 01, 2026Yext Knowledge Graph
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