Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lubbock, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lubbock South location today.
Location
Hours
Reviews
4.0
182 reviews
5 stars
121
4 stars
19
3 stars2
2 stars
6
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and professional, with several specific mentions of individuals who provided exceptional service.
Rental Process
The rental process was generally described as quick and easy, although some customers experienced issues with vehicle availability and reservation fulfillment.
Vehicle Condition
Several reviews highlighted concerns about the cleanliness and condition of the vehicles, with some customers reporting receiving cars that were not adequately cleaned.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about poor service and unprofessional behavior from certain staff members, leading to frustration for some customers.
- YVyanitza VerdeDec 24, 20255.0“I want to extend a huge thank you to the two lovely ladies at the second location who went above and beyond to help me get my minivan. After a really disappointing experience elsewhere, they were so kind, professional, and made sure I could finally start my vacation smoothly. Thank you both for turning my day around!”🤝
- NLNick De LeonDec 16, 20255.0This team is awesome and treated me better than another one of their branches in town. When I need another rental, I will be here. Great team!
- BHBlenda HatcherDec 9, 20255.0They were professional and very helpful. It didn't take long at all to get the rental car. Tge only problem was the car front passenger window had to be lowered to be able to get to the outside handle to exit the car. It would have helped if some kind of handbook instructions available to operate some gadgets and open the gas cap with a high end car.
- ATAngelique TrevinoNov 26, 20255.0Outstanding Service at Enterprise in Lubbock Enterprise in Lubbock went above and beyond for us! Our vehicle went out unexpectedly, and when we called, they met us right at the mechanic shop and got me into a rental immediately. This was on a Friday, and by Sunday the check engine light on the rental came on. I called Monday morning, and they had already arranged a replacement and made the swap quick and easy. They also extended the rental for us without any hassle until we were able to get our car back. Their customer service and communication were excellent from start to finish. Truly appreciated during a stressful situation. Highly recommend this location!
- AAArsalan AbutalebiNov 19, 20255.0I had a great experience here. We rented a car from them and they were so professional. I highly recommend this location.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Lubbock, TX offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars and vans with flexible rental options to suit your needs.
Where is Enterprise Rent-A-Car located in Lubbock?
Enterprise Rent-A-Car is located at 2311 S Loop 289, Lubbock, TX 79423.
What are the operating hours for Enterprise Rent-A-Car in Lubbock, TX?
They are open Monday to Friday from 7:30 AM to 5:30 PM, Saturday from 9:00 AM to 1:00 PM, and are closed on Sundays.
Does Enterprise Rent-A-Car in Lubbock offer any discounts?
Yes, they offer discounts for active military members.
How can I make a reservation at Enterprise Rent-A-Car in Lubbock?
You can reserve your rental car online via their reservation webpage or by calling their main phone number at +1 806-319-9191.
Is Enterprise Rent-A-Car in Lubbock open on Sundays?
No, the Lubbock South location is closed on Sundays.
What nearby car dealers and automotive services are close to Enterprise Rent-A-Car in Lubbock?
Nearby automotive-related places include Texas Certified Motors, Damron Rent-To-Own, Red Dirt Motorcycle Company, and Dent Kings Auto Hail Repair, which customers can visit for vehicle purchases or repairs after renting a car.
Are there any nearby places to eat near Enterprise Rent-A-Car’s Lubbock location?
Yes, you can find a McDonald's fast food restaurant nearby, convenient for grabbing a quick meal before or after your rental visits.
What recreational or wellness facilities are near Enterprise Rent-A-Car in Lubbock?
Wellness Today gym and Physical Therapy Today are close by, offering options for fitness and rehabilitation if you're in the area.
Can I rent trucks or RVs near Enterprise Rent-A-Car in Lubbock?
Yes, nearby locations also include Enterprise Truck Rental and Enterprise Rent-A-Car which offer truck and RV rentals for varying needs.