AutoZone Auto Parts

4.4
144 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Lubbock #5539 in Lubbock, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lubbock, TX or call us at (806) 401-8575.

Details

  • Curbside pickupAvailable

Location

AutoZone Auto Parts
7020 Quaker Ave, Lubbock, TX
79424, United States

Hours

Reviews

4.4
144 reviews
5 stars
106
4 stars
20
3 stars
4
2 stars
2
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting employees like George, Pablo, and Amelia for their exceptional service.

Negative Experiences

Several reviews mentioned rude or unhelpful staff, particularly an older female employee, leading to dissatisfaction with service.

Product Availability

Customers noted issues with incorrect parts being provided and difficulties in finding items in stock, leading to frustration.

Store Environment

The store was generally described as clean and well-stocked, contributing positively to the shopping experience.

Overall Satisfaction

Despite some negative experiences, many customers expressed overall satisfaction and a willingness to return due to positive interactions with certain employees.
  • JA
    Judith Aarons
    Nov 10, 2025
    4.0
    Needed a battery and the young man put it right in for me
  • KH
    Kristina Hernandez
    Oct 27, 2025
    5.0
    skyler rocks
  • JE
    Jesse Elizondo
    Oct 14, 2025
    1.0
    so far I've had two bad experiences here back-to-back. they sold me the wrong spark plug socket for a BMW TWICE
  • BH
    Brittany Harrell
    Sep 27, 2025
    5.0
    George was so helpful and let me know exactly what I needed to address my CEL! This was my first time visiting this location and as long as he is here; I won’t go anywhere else!!! Fantastic customer service!!
  • NL
    November Lopez
    Sep 26, 2025
    1.0
    I can’t believe Jess B attitude! Thats ridiculous I didn’t do anything but walk in and from the get she was so rude. Checked my battery and went back to check if it was the starter she legit told another employee to do it because she didn’t want to do it? I didn’t do anything to her! He also refused supposedly because he had a costumer and laughed and she said I’ll do the costumer just do this and they joked and laughed like if I was the problem? If my husband wasn’t stranded I would have went somewhere else!!! I can’t believe her being a “manager” I’m on a heart monitor and her service was raising my heart rate! I usually only try and post positive reviews but I could not believe how she was treating me for what? Just old bitter lady if you ask me because what else did I do but go in? She also ignored me for the first 10 minutes until no one else was helping. She just left me stunned because I didn’t do anything.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours for AutoZone Auto Parts in Lubbock, TX?

AutoZone Auto Parts in Lubbock, TX is open Monday through Saturday from 7:30 AM to 11:00 PM, and Sundays from 8:00 AM to 10:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, same day delivery, and curbside pickup services.