AutoZone Auto Parts

4.2
600 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone 50th St in Lubbock, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lubbock, TX or call us at (806) 792-2052.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
3201 50th St, Lubbock, TX
79413, United States

Hours

Reviews

4.2
600 reviews
5 stars
372
4 stars
106
3 stars
62
2 stars
17
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Marcus, Abby, and Shanna providing exceptional service.

Inconsistent Experiences

While some reviews highlighted excellent service, others reported poor customer interactions, particularly with management and certain employees who were perceived as rude or unhelpful.

Knowledge and Assistance

Several customers noted the staff's knowledge and willingness to assist with vehicle issues, including battery replacements and troubleshooting.

Store Environment

The store's cleanliness and organization received mixed feedback, with some customers appreciating the neatness while others mentioned the need for improvements.

Product Availability

Customers experienced varying levels of satisfaction regarding product availability, with some finding what they needed easily, while others encountered stock issues.
  • MJ
    Maria Jimenez
    Oct 29, 2025
    5.0
    The woman who helped me was knowledgeable and courteous. I would go again.
  • AL
    Adan Lopez
    Oct 23, 2025
    1.0
    service sucks
  • LW
    Lakreisha Whitfield
    Sep 21, 2025
    1.0
    I’ve been into multiple auto zones and have never had the experience I received today. When we entered the store one employee was busy helping a customer and the other employee stared at us and didn’t say a word. Not a greeting into the store nothing. When we asked him where to find the product we needed he pointed at the wall and said “ what we have is back there” we told him we weren’t sure which needed. He walked to the back with us pointed at them and said let me know if you need more help. What help did you provide??? We left frustrated without any assistance. Worst service
  • LL
    Lando
    Sep 18, 2025
    5.0
    Had a great experience. Got a few things I could use. Had the few things I needed too. The couple employees I've dealt with are great too. Would recommend at least checking them out.
  • JD
    Janet Durham
    Sep 15, 2025
    5.0
    Atenacio went above and beyond to be sure I got the right wipers. Thanks!

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours of AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Lubbock, TX is open from 7:30 AM to 10:00 PM Monday through Friday.

Does AutoZone Auto Parts offer pickup and delivery services?

Yes, they provide in-store pickup and same-day delivery services for customers.