Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone 50th St in Lubbock, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lubbock, TX or call us at (806) 792-2052.
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees like Marcus, Abby, and Shanna providing exceptional service.
Inconsistent Experiences
While some reviews highlighted excellent service, others reported poor customer interactions, particularly with management and certain employees who were perceived as rude or unhelpful.
Knowledge and Assistance
Several customers noted the staff's knowledge and willingness to assist with vehicle issues, including battery replacements and troubleshooting.
Store Environment
The store's cleanliness and organization received mixed feedback, with some customers appreciating the neatness while others mentioned the need for improvements.
Product Availability
Customers experienced varying levels of satisfaction regarding product availability, with some finding what they needed easily, while others encountered stock issues.
MJ
Maria Jimenez
Oct 29, 2025
5.0
The woman who helped me was knowledgeable and courteous. I would go again.
AL
Adan Lopez
Oct 23, 2025
1.0
service sucks
LW
Lakreisha Whitfield
Sep 21, 2025
1.0
I’ve been into multiple auto zones and have never had the experience I received today. When we entered the store one employee was busy helping a customer and the other employee stared at us and didn’t say a word. Not a greeting into the store nothing. When we asked him where to find the product we needed he pointed at the wall and said “ what we have is back there” we told him we weren’t sure which needed. He walked to the back with us pointed at them and said let me know if you need more help. What help did you provide??? We left frustrated without any assistance. Worst service
LL
Lando
Sep 18, 2025
5.0
Had a great experience. Got a few things I could use. Had the few things I needed too. The couple employees I've dealt with are great too. Would recommend at least checking them out.
JD
Janet Durham
Sep 15, 2025
5.0
Atenacio went above and beyond to be sure I got the right wipers. Thanks!