Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone 50th St in Lubbock, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lubbock, TX or call us at (806) 792-2052.
Many customers praised the helpfulness and friendliness of the staff, with specific mentions of employees going above and beyond to assist.
Mixed Experiences
While some customers had great experiences, others reported poor service, including rudeness from management and unhelpful staff.
Product Availability
Customers noted that while the store had a good selection, there were instances where specific items were out of stock.
Store Environment
Feedback indicated that the store could benefit from a remodel and better cleanliness, although staff were generally described as welcoming.
EP
Ed Price
Jan 3, 2026
1.0
Bought a battery on 1/2/25. Employee was great and, unsolicited, gave me a 20% discount. Took battery back on 1/3/25 because they sold me the wrong size. Manager refunded my original purchase, then refused to honor the previous discount on the correct battery stating that the other employee shouldn't have given it. I got a full refund then bought a new battery from O'Reillys down the street. Clearly unreasonable to expect me to pay more to get them to correct their mistake. This was my last visit to AutoZone, I will be buying from O'Reilly and Napa from now on.
DD
Danyl Domminques
Dec 31, 2025
5.0
I did a quick pit stop for some oil and being that I'm an old buck' i couldn't see the dip stick very well. Eve came out to the parking lot because she listened when I said I can't see the level very well and checked it for me. I certainly appreciated the second pair of eyes! Thanks Eve. Doing a great job.
MB
Maria Barrientez
Dec 6, 2025
5.0
Kiersten was great she did an amazing job helping us took her time explaining things to us that lady deserves a raise very great customer service with my mother thank you ma'am
MJ
Maria Jimenez
Oct 29, 2025
5.0
The woman who helped me was knowledgeable and courteous. I would go again.