Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Lubbock #1411 in Lubbock, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lubbock, TX or call us at (806) 763-9017.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
332 reviews
5 stars
198
4 stars
65
3 stars
28
2 stars
8
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being described as rude, unhelpful, and lacking knowledge.
Helpful Staff
Some customers praised specific employees for their helpfulness and knowledge, noting positive experiences with staff who went above and beyond.
Product Availability
Customers appreciated the store's stock and availability of parts, although there were instances of receiving incorrect or faulty items.
Mixed Experiences
While some customers had great experiences, others reported significant frustrations, indicating inconsistency in service quality.
Store Management
Several reviews mentioned issues with management, including rudeness and lack of support for staff and customers.
- LLLizmnealNov 8, 20255.0Rebeca was so much help. Best service from an auto parts store I have ever had.
- YBYaneli BañuelosOct 31, 20251.0Terrible customer service, no proficiency at all, these people have no clue what they’re doing, so rude and lazy!! Worst customer service of my life!! I won’t be coming back to this horrible place.
- STSome TingsOct 31, 20251.0Horrible customer service! The staff have zero clue on what they’re doing. Clearly this job isn’t for them and they’re rude. Very unprofessional, and I won’t be coming back.
- TBTyra BartonOct 31, 20251.0Horrible services, the workers are rude an don't know what they're doing with your vehicle. I wouldn't recommend unless you want your vehicle messed up.
- CWChance WheelerOct 31, 20251.0So I went in and received no help infact they told me “google exists” and pulled up a YouTube video and told me to do it myself and i ended up stabbing myself, they then said they cant do it because it would be a liability but if you work at a car shop you should know how to do these things 0/10 horrible experience the one 3201 50th street was great help and did it without any problems
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Lubbock, TX?
The store is open Monday through Friday from 7:30 AM to 9:00 PM, and Saturday and Sunday from 8:00 AM to 9:00 PM.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone provides in-store pickup and same-day delivery services.
What automotive brands are available at AutoZone in Lubbock?
Brands available include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Lubbock?
It's located at 1907 Marsha Sharp Fwy, Lubbock, TX 79415, USA.
Can I contact AutoZone Auto Parts via email or phone?
Yes, you can email customer.service@autozone.com or call (806) 763-9017.
What types of products can I find at AutoZone Auto Parts in Lubbock?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Are there any nearby places where I can get my car washed after visiting AutoZone?
Yes, Take 5 Car Wash is nearby, offering car wash and auto detailing services.
What nearby stores can complement a visit to AutoZone for automotive needs?
Nearby automotive-related stores include another AutoZone location and Walmart Auto Care Centers for automotive repair.
Where can I find nearby dining options after shopping at AutoZone?
Nearby fast food restaurants like Burger King and McDonald's offer convenient dining options after your visit.
Are there nearby services for other needs around AutoZone, like a pharmacy or phone stores?
Yes, Walmart Pharmacy and Verizon Wireless are nearby to assist with pharmacy and mobile phone needs, respectively.