AutoZone Auto Parts

4.2
321 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Lubbock #3072 in Lubbock, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lubbock, TX or call us at (806) 747-6094.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1205 E 34th St, Lubbock, TX
79404, United States

Hours

Reviews

4.2
321 reviews
5 stars
181
4 stars
66
3 stars
42
2 stars
12
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, with some praising helpful and friendly staff, while others report rudeness and unprofessional behavior from employees.

Staff Knowledge

Many customers noted that staff members were knowledgeable about car parts and provided helpful assistance, although there were instances of employees being unhelpful or dismissive.

Store Management

Several reviews highlighted issues with store management, including lack of presence during busy times and instances of rude behavior from managers.

Wait Times

Customers frequently mentioned long wait times and understaffing, particularly during peak hours, leading to frustration.

Product Availability

The store generally has a good selection of parts, but there were complaints about specific items being out of stock or orders being mishandled.
  • JG
    Jennifer Gilliland
    Dec 19, 2025
    1.0
    disappointed with this location , and will no longer be AutoZone customers . We needed help with a headlight , no parts needed to be removed. We read on the website AutoZone will help. They did not , and refused to exchange the headlight with no recipet. ( We got lucky , and discovered it was the right part ) We had our credit card, as stated on the website ,our purchase could be found that way. They stated " we had people come in and out yesterday so we don't know , also inventory was done yesterday. " No clue why that mattered. There are also signs everywhere " working on cars in parking lot is prohibited" to be honest, that's heartbreaking for someone that has no other choice.
  • BH
    benjamin hernandez
    Nov 14, 2025
    1.0
    This is probably the worst AutoZone I go to as a commercial account always have someone being disrespectful especially when store manager is not around them I went in tonight 11-14 and had a red shirt named Angela be disrespectful and asked for manager and she said he not even in the store right now? That's crazy to not have a manager on site really need to stop going to this location
  • BC
    Bridgette Castillo
    Nov 12, 2025
    1.0
    Guy working today was really rude, he handled a personal phone call on his phone and had me waiting a while, then said he knew nothing about the parts I needed and wouldn’t even step outside to give anything a look
  • AR
    Alexander Rodriguez (Alexander Rodriguez)
    Oct 30, 2025
    5.0
    Knew all about the moly knew all about the zinc knew all about the p.e.a.
  • MR
    Michael Rivera
    Sep 11, 2025
    5.0
    Excelente servicio

Frequently Asked Questions About AutoZone Auto Parts

What are the regular operating hours of AutoZone Auto Parts in Lubbock?

AutoZone Auto Parts in Lubbock is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:30 AM to 9:00 PM.

Can I purchase auto parts online and pick them up at the Lubbock store?

Yes, AutoZone offers in-store pickup, allowing you to buy online and collect your parts at the Lubbock location.