Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Lubbock #3072 in Lubbock, TX is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lubbock, TX or call us at (806) 747-6094.
Feedback indicates a mix of experiences with customer service, with some praising helpful and friendly staff, while others report rudeness and unprofessional behavior from employees.
Staff Knowledge
Many customers noted that staff members were knowledgeable about car parts and provided helpful assistance, although there were instances of employees being unhelpful or dismissive.
Store Management
Several reviews highlighted issues with store management, including lack of presence during busy times and instances of rude behavior from managers.
Wait Times
Customers frequently mentioned long wait times and understaffing, particularly during peak hours, leading to frustration.
Product Availability
The store generally has a good selection of parts, but there were complaints about specific items being out of stock or orders being mishandled.
JG
Jennifer Gilliland
Dec 19, 2025
1.0
disappointed with this location , and will no longer be AutoZone customers . We needed help with a headlight , no parts needed to be removed. We read on the website AutoZone will help. They did not , and refused to exchange the headlight with no recipet. ( We got lucky , and discovered it was the right part ) We had our credit card, as stated on the website ,our purchase could be found that way. They stated " we had people come in and out yesterday so we don't know , also inventory was done yesterday. " No clue why that mattered. There are also signs everywhere " working on cars in parking lot is prohibited" to be honest, that's heartbreaking for someone that has no other choice.
BH
benjamin hernandez
Nov 14, 2025
1.0
This is probably the worst AutoZone I go to as a commercial account always have someone being disrespectful especially when store manager is not around them I went in tonight 11-14 and had a red shirt named Angela be disrespectful and asked for manager and she said he not even in the store right now? That's crazy to not have a manager on site really need to stop going to this location
BC
Bridgette Castillo
Nov 12, 2025
1.0
Guy working today was really rude, he handled a personal phone call on his phone and had me waiting a while, then said he knew nothing about the parts I needed and wouldn’t even step outside to give anything a look
AR
Alexander Rodriguez (Alexander Rodriguez)
Oct 30, 2025
5.0
Knew all about the moly knew all about the zinc knew all about the p.e.a.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Lubbock?
AutoZone Auto Parts in Lubbock is open Monday through Saturday from 7:30 AM to 10:00 PM, and on Sunday from 8:30 AM to 9:00 PM.
Can I purchase auto parts online and pick them up at the Lubbock store?
Yes, AutoZone offers in-store pickup, allowing you to buy online and collect your parts at the Lubbock location.
Does AutoZone Auto Parts provide same-day delivery services?
Yes, same-day delivery is available for customers at the Lubbock AutoZone store.
What types of auto products and brands does AutoZone Lubbock carry?
This AutoZone location offers products including auto parts, brake pads, car batteries, and accessories, featuring brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, and more.
How can I contact AutoZone Auto Parts in Lubbock for customer service?
You can reach the store by phone at (806) 747-6094 or email customer.service@autozone.com for assistance.
Where is AutoZone Auto Parts located in Lubbock?
The store is located at 1205 E 34th St, Lubbock, TX 79404, USA.
Are there nearby automotive services or dealerships close to AutoZone in Lubbock?
Yes, nearby automotive services include Lubbock Auto Auction and Flatland Sales car dealerships, as well as Raider Automotive offering oil changes and repairs.
What nearby places can I visit after shopping at AutoZone in Lubbock?
After visiting AutoZone, you might check out Roberto’s Taco Shop for a meal or visit the nearby Church of the Living God Non-Denominational for community activities.
Are there any storage or moving services near AutoZone Lubbock?
Yes, nearby you will find Byron Cowling Moving & Storage and Hart Moving & Storage which can assist with your moving and storage needs.
Does the AutoZone location in Lubbock provide curbside pickup?
Yes, this AutoZone store offers curbside pickup for your convenience.