Costa Oil – 10 Minute Oil Change in Lubbock, TX is proud to be Veteran-Owned and Black-Owned, serving our community with honesty, transparency, and respect.
We provide fast, affordable oil changes without the pressure and unnecessary upselling often found at traditional quick lube shops. Our recommendations are based on your vehicle’s actual needs, and when you say no, we respect your decision—every time.
Our focus is on educating customers so you can make informed decisions about your vehicle. We want you to drive away not just serviced, but confident and knowledgeable about your car’s maintenance.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.