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Alamo Rent A Car

3.8
(63 reviews)
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Business Details

5401 N Martin Luther King Blvd, Lubbock, TX
79403, United States
(844) 891-0538
https://www.alamo.com/en/car-rental-locations/us/tx/lubbock-preston-smith-intl-airport-65x7.html
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About

Car Rental AgencyAlamo
Save time, get great deals and discounts when you book your next rental car with Alamo at Lubbock Airport. When you book through Alamo, activate Accelerated Check-in and get to the fun fast! Cheap car rental rates in TX and abroad at over 1,000+ airport locations.

Location

Alamo Rent A Car
5401 N Martin Luther King Blvd, Lubbock, TX
79403, United States

Hours

Monday8:00 AM - 12:00 AM
Tuesday8:00 AM - 12:00 AM
Wednesday8:00 AM - 12:00 AM
Thursday8:00 AM - 12:00 AM
Friday8:00 AM - 12:00 AM
Saturday9:00 AM - 8:30 PM
Sunday8:00 AM - 12:00 AM

Reviews

3.8
63 reviews
5 stars
37
4 stars
8
3 stars
1
2 stars
4
1 star
13
  • RS
    ReJeanne Sylvester
    Mar 26, 2026
    1.0
    Not satisfied
  • RP
    Roni Mendoza Pena
    Mar 18, 2026
    5.0
    Devin was amazing he helped us out and got us on the road to enjoy our weekend!!! Thank you so much Devin
  • AR
    Antonio Romero
    Feb 3, 2026
    5.0
    Very quick process and extremely friendly staff
  • JC
    James Coyle
    Jan 19, 2026
    5.0
    Easy of process throughout. Friendly staff. Vehicle was great and a fair price.
  • MY
    Mr. Yu
    Dec 18, 2025
    1.0
    I am writing to share my recent experience at your rental location on 12/13/25, where I was assisted by a manager Josh overseeing both Alamo and Enterprise services. Unfortunately, the interaction left me feeling deeply uncomfortable and disrespected. Throughout the conversation, the manager repeatedly used a verbal tic, ending nearly every sentence with “okay?” in a way that felt dismissive and unnecessarily patronizing, reminiscent of a caricature, such as the characters from South Park. For example: “The credit card goes here, okay?” or “The car is in this area, okay?” This tone did not feel professional, and when I politely asked him to tone it down, his demeanor became visibly frustrated. To make matters worse, I was being pressured to upgrade to a more expensive vehicle than the one I had reserved. When I declined, the manager appeared irritated. After I addressed the repeated use of “okay?” a second time, the situation escalated. Both Josh and another employee (male, black) stared at me in a hostile and intimidating manner—as if I had done something wrong simply for offering respectful feedback. As an Asian customer, I couldn’t help but feel that my concerns were dismissed and that I was being retaliated against for speaking up. The interaction left me feeling singled out and unsafe. I believe feedback should be welcomed—not punished. I hope your team will take this incident seriously and provide appropriate coaching to staff to ensure future interactions are professional, inclusive, and respectful to all customers.
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Frequently Asked Questions About Alamo Rent A Car

What are the operating hours of Alamo Rent A Car in Lubbock?

Alamo Rent A Car in Lubbock operates from 8:00 AM to 11:59 PM Monday through Friday and Sunday, and from 9:00 AM to 8:30 PM on Saturdays.

Where is Alamo Rent A Car located in Lubbock?

Alamo Rent A Car is located at 5401 N Martin Luther King Blvd, Lubbock, TX 79403, USA.

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