Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lewisville.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
3.9
242 reviews
5 stars
165
4 stars
10
3 stars
5
2 stars
7
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, others reported rude behavior and lack of accountability from management.
Service Efficiency
Many reviews highlighted long wait times and inefficiencies, with several customers expressing frustration over being turned away or experiencing delays.
Quality of Work
There were multiple complaints about substandard service, including improper oil changes and failure to honor warranties, leading to customer dissatisfaction.
Staff Knowledge
Some customers appreciated the knowledgeable staff, while others felt that employees lacked the necessary expertise to handle their vehicle issues.
- SJsaul jimenez5 days ago5.0Rafael always provides grate service This is my favorite spot to get thing done properly for my vehicle
- ECEraijean Contreras5 days ago5.0“Super smooth visit. The technicians were honest and knowledgeable, and I felt confident in the service. Everything was explained step by step with no surprises.”
- VGVinoo GopalJan 6, 20265.0Great people and quick service by Rafael and team
- GBGeorgette BrookinsDec 16, 20251.0I came in on a Saturday to get an oil change and it was busy but not too bad and the technicians were nice. Although, right after I started it up and it was idling really rough but I kinda thought maybe it would subside, so left to go get gas and shopping a bit. On my way home though I started noticing that my car was lagging and not accelerating like normal. I was almost halfway home when I started noticing huge clouds of dark smoke clouds behind me and surrounding me so that’s when I turned around and headed back to the shop, luckily they were empty. I told them what happened and they did get right to work finding and fixing the problem; the problem being that they put the wrong caliber oil in during my oil change. So, thank God I came back in when I did. They did fix the problem but I don’t believe I properly compensated for all the trouble and possible damage to my vehicle. I atleast should’ve been refunded for the oil change and offered a complementary free oil change in the future…but what I got was 20% off my next oil change. I just didn’t want to argue because I was exhausted. Thankful they found the problem and fixed it, but definitely disappointed that I wasn’t properly compensated and I used to love taking my car here.
- CKCasey KellemsDec 10, 20251.0This place is worthless. I’ve been turned away twice now for an inspection. Both times were in the evening, well before close (at least 45 minutes), when there was ONE car being worked on at the time. Ridiculous.
Frequently Asked Questions About Valvoline Instant Oil Change
What types of vehicle services does Valvoline Instant Oil Change in Lewisville offer?
Valvoline Instant Oil Change offers preventive vehicle maintenance including 15-minute, stay-in-your-car oil changes and a variety of other maintenance solutions for all vehicle types.
What are the operating hours for Valvoline Instant Oil Change on weekdays?
The service center is open from 8:00 AM to 7:00 PM Monday through Friday.
Is Valvoline Instant Oil Change open on weekends?
Yes, it is open on Saturdays from 8:00 AM to 6:00 PM and on Sundays from 9:00 AM to 4:00 PM.
Does Valvoline Instant Oil Change require appointments?
No, appointments are not required; customers can get service on a walk-in basis.
What payment methods are accepted at Valvoline Instant Oil Change?
They accept debit cards, credit cards, and mobile NFC payments.
Where is Valvoline Instant Oil Change located in Lewisville?
It is located at 6291 N Josey Lane, Lewisville, TX 75056, USA.
What nearby food options can customers visit while their vehicle is serviced at Valvoline Instant Oil Change?
Customers can visit Cinnabon at Schlotzsky's, Dairy Queen, Wasabi & Wok, Freebirds World Burrito, Rosa's Cafe, or Firehouse Subs, all located near 6291 N Josey Lane.
Are there nearby medical services around Valvoline Instant Oil Change?
Yes, Texas Health Breeze Urgent Care and Castle Hills Smiles Dentistry are nearby for any urgent health or dental needs.
What nearby shopping centers or services can be found close to Valvoline Instant Oil Change?
Castle Hills Marketplace offers shopping and event planning services, and My Eyelab provides optometry services nearby.
How can nearby places assist customers in finding or spending time around Valvoline Instant Oil Change?
Nearby places such as Kroger Fuel Center and NuBrakes Mobile Brake Repair can assist with fueling and other automotive needs, while various restaurants and salons nearby offer convenient spots to relax or dine during vehicle maintenance.