Valvoline Instant Oil Change

3.9
242 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreCar Inspection StationAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lewisville.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
6291 N Josey Lane, Lewisville, TX
75056, United States

Hours

Reviews

3.9
242 reviews
5 stars
165
4 stars
10
3 stars
5
2 stars
7
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported rude behavior and lack of accountability from management.

Service Efficiency

Many reviews highlighted long wait times and inefficiencies, with several customers expressing frustration over being turned away or experiencing delays.

Quality of Work

There were multiple complaints about substandard service, including improper oil changes and failure to honor warranties, leading to customer dissatisfaction.

Staff Knowledge

Some customers appreciated the knowledgeable staff, while others felt that employees lacked the necessary expertise to handle their vehicle issues.
  • SJ
    saul jimenez
    5 days ago
    5.0
    Rafael always provides grate service This is my favorite spot to get thing done properly for my vehicle
  • EC
    Eraijean Contreras
    5 days ago
    5.0
    “Super smooth visit. The technicians were honest and knowledgeable, and I felt confident in the service. Everything was explained step by step with no surprises.”
  • VG
    Vinoo Gopal
    Jan 6, 2026
    5.0
    Great people and quick service by Rafael and team
  • GB
    Georgette Brookins
    Dec 16, 2025
    1.0
    I came in on a Saturday to get an oil change and it was busy but not too bad and the technicians were nice. Although, right after I started it up and it was idling really rough but I kinda thought maybe it would subside, so left to go get gas and shopping a bit. On my way home though I started noticing that my car was lagging and not accelerating like normal. I was almost halfway home when I started noticing huge clouds of dark smoke clouds behind me and surrounding me so that’s when I turned around and headed back to the shop, luckily they were empty. I told them what happened and they did get right to work finding and fixing the problem; the problem being that they put the wrong caliber oil in during my oil change. So, thank God I came back in when I did. They did fix the problem but I don’t believe I properly compensated for all the trouble and possible damage to my vehicle. I atleast should’ve been refunded for the oil change and offered a complementary free oil change in the future…but what I got was 20% off my next oil change. I just didn’t want to argue because I was exhausted. Thankful they found the problem and fixed it, but definitely disappointed that I wasn’t properly compensated and I used to love taking my car here.
  • CK
    Casey Kellems
    Dec 10, 2025
    1.0
    This place is worthless. I’ve been turned away twice now for an inspection. Both times were in the evening, well before close (at least 45 minutes), when there was ONE car being worked on at the time. Ridiculous.

Frequently Asked Questions About Valvoline Instant Oil Change

What types of vehicle services does Valvoline Instant Oil Change in Lewisville offer?

Valvoline Instant Oil Change offers preventive vehicle maintenance including 15-minute, stay-in-your-car oil changes and a variety of other maintenance solutions for all vehicle types.

What are the operating hours for Valvoline Instant Oil Change on weekdays?

The service center is open from 8:00 AM to 7:00 PM Monday through Friday.