Business Details
About
Marina
A recreational boating haven located on Lake Lewisville, Safe Harbor Pier 121 fosters an energetic atmosphere where boaters can connect, relax, and unwind. From a robust calendar of events to a vibrant waterfront bar and grill, this expansive marina community offers excitement for every member of the family.
Location
Hours
Reviews
4.3
411 reviews
5 stars
262
4 stars
83
3 stars
26
2 stars
11
1 star
29
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers reported poor service experiences, particularly with management and staff attitudes, leading to dissatisfaction.
Facility Maintenance
Several reviews highlighted issues with cleanliness and maintenance of facilities, including restrooms and the public boat ramp.
Positive Atmosphere
Many customers enjoyed the beautiful setting and atmosphere of the marina, appreciating the friendly staff and community events.
Food Quality
Feedback on food quality was mixed, with some praising it while others found it lacking or experienced service delays.
Pricing Concerns
Numerous reviews mentioned high prices and frequent increases, leading to frustration among long-term customers.
- LOL. David Miranda OlmosOct 21, 20255.0Beautiful place 🙌
- JCJohn Seckman (Capt)Oct 16, 20252.0I love this marina and all my loyal customers. Unfortunately the service manager has made doing business here extremely difficult and un pleasant due to his hostile attitude. I will no longer survey boats here (including insurance surveys) for that reason.
- AJAnonymous JoeSep 21, 20251.0Hey Safe Harbor maybe don’t pay to delete my review. Everything I said was 100% honest and if y’all actually followed business management guidelines as well as hr guidelines y’all would ask to speak with me and try to resolve the issue instead of cover it up and pay to delete the review. This company is awful. The fuel dock manager is absolutely awful and I have documentation of this and the harassment I experienced. My experience was so bad that I have friends and family that will not go to this marina and it’s sad because they want a place to bring their boats to but this marina can’t be trusted at all.
- JMJeff McCullockAug 22, 20255.0I wanted to provide a review of my recent experience specifically with the Service Center... This summer I noticed steam was coming from my engine exhaust and suspected that I needed to replace the Exhaust Manifolds on my engines. A big job that needed professional execution. I reached out to the Service Center to discuss and they confirmed that Exhaust Manifolds were needed. The Service Manager provided an estimate and we talked thru the project as well as the estimated cost. After approval of the estimate, the Service Manager provided timely updates on when the project was scheduled to begin (within a week of ordering the parts), and once underway, progress of the job. They were even able to complete the project under the initial estimate! The Mechanics were awesome and very helpful in describing any issues that they noticed during the job. They tested the job after completion and even followed up after running the boat for a bit to make sure that everything was working correctly and re-torque critical bolts after running the engines under load and heat cycles. Exactly the type of service that is needed for a critical repair such as this. I'm super pleased with the level of service and support that I received and wanted to give credit where credit is due. Thanks guys!
- MHMatt HeroldJul 29, 20253.0My review is strictly for the boat ramp. The current is crazy strong for an enclosed cove and the dock has loose metal all around that will damage your boat if not perfectly square.
Frequently Asked Questions About Safe Harbor Pier 121
What is Safe Harbor Pier 121 and where is it located?
Safe Harbor Pier 121 is a recreational boating marina located on Lake Lewisville at 1481 East Hill Park Road, Lewisville, TX 75056.
What are the operating hours of Safe Harbor Pier 121?
Safe Harbor Pier 121 is open Tuesday through Saturday from 9:00 AM to 5:00 PM and is closed on Sundays and Mondays.
How can I contact Safe Harbor Pier 121?
You can contact Safe Harbor Pier 121 by phone at +1 972-625-2233 or by email at pier121@shmarinas.com.
Does Safe Harbor Pier 121 have a website and social media presence?
Yes, their website is https://shmarinas.com/locations/safe-harbor-pier-121/ and they are on Facebook and Instagram as Safe Harbor Pier 121 and safeharborpier121, respectively.
What amenities and activities does Safe Harbor Pier 121 offer?
Safe Harbor Pier 121 offers a vibrant waterfront bar and grill, a robust calendar of events, and a marina community atmosphere for boating enthusiasts and families.
Is there boat storage available at Safe Harbor Pier 121?
Yes, Safe Harbor Pier 121 operates as a marina and boat storage facility, catering to various boating needs.
What nearby boat-related services are available around Safe Harbor Pier 121?
Nearby boat-related services include Freedom Boat Club - Dallas, MarineMax Dallas Yacht Center, NTX Boat Clean, Sea Lake Yachts, SailDallas, and Dallas Boat Sales, providing options for boat rentals, sales, repairs, and detailing.
Are there nearby dining options close to Safe Harbor Pier 121?
Yes, Charlie's Lakeside Bar and Grill and Fair Winds Bar & Grill are nearby restaurants where visitors can enjoy meals before or after their marina visit.
What recreational activities can be found near Safe Harbor Pier 121?
Nearby activities include Flyboard Texas for adventurous water sports, Stewart Creek Park and Campground for outdoor enjoyment, and Shoreline Trail for hiking, providing fun options for visitors.
How can nearby places help visitors navigate or enhance their visit to Safe Harbor Pier 121?
Visitors can use nearby locations such as Freedom Boat Club for additional boating options, and after boating, relax at Charlie's Lakeside Bar and Grill or explore recreational areas like Stewart Creek Park for a full day of activities.