Brakes Plus

Reviews

• WC

  Wes Carroll

  4 days ago
  5.0
  Robert and his team are phenomenal. They got me in for an alignment which I knew would be very challenging as I just had a lot of suspension parts along with wheels and tires replaced. The technician, Alfie, worked his magic and put in overtime to get my car dialed in almost perfectly. I could not be happier with the way my car drives now. This will now be my go-to shop for alignments without a doubt.
• BB

  Biji Baby

  5 days ago
  3.0
  Hi Robert Sissac, I brought my vehicle to your shop on February 16 for brake repair and paid $1500. The next day I experienced noise and difficulty reversing. I returned, and your staff said everything was fine. Within one day the issue returned and the vehicle became undrivable. Another technician inspected the vehicle and found a missing screw from the brake work performed at your shop. This is a serious safety concern. I am requesting reimbursement and a full explanation. I am very disappointed with the service and handling of this issue.
• MM

  Mano

  Mar 3, 2026
  5.0
  Robert S. Was amazing at assisting me with my vehicle today. He was very knowledgeable and explain everything they were going to do with my vehicle. Definitely recommend this location!!
• RC

  Ray Carranza

  Feb 12, 2026
  5.0
  I had a phenomenal experience with this shop when getting my front brakes replaced and my rotors resurfaced. The service was professional, honest, and efficient from start to finish. Store Manager Robert Sissac truly went above and beyond. He took the time to clearly break down the costs, explain everything that was being done, and even showed me what to look out for on my truck moving forward. I especially appreciated his honesty in letting me know that my truck is currently in great shape while also outlining additional maintenance to plan for as mileage increases. Having that guidance helps me mentally prepare for future costs and schedule services gradually over the next few months. It’s rare to find a shop that is this passionate about both their work and their customers. If you’re looking for a reliable, trustworthy local shop that genuinely cares, I highly recommend this location!
• CM

  Chris Marshall

  Feb 9, 2026
  5.0
  I recently took my car to Brakes Plus in Lewisville for an air conditioner compressor replacement and valve cover gaskets, and I couldn’t be happier with the entire experience. The work was done professionally, efficiently, and at a great price that truly delivered excellent value for the money I spent. What really stood out was the incredible customer service, especially from the service advisor Alexis. She was amazing from the moment I walked in—warm, knowledgeable, and always with a beautiful smile that instantly put me at ease. Alexis explained the entire process clearly, answered all my questions without rushing, and made sure I felt completely comfortable every step of the way. She went above and beyond to highlight the quality of the parts and labor, helping me see exactly why the investment was worthwhile and how it would keep my car running smoothly. The team handled everything seamlessly, and my car feels brand new again—cool AC blasting and no more leaks! If you’re looking for honest, friendly, and top-notch auto repair in the Lewisville area, Brakes Plus is the place to go. Special shoutout to Alexis for making what could have been a stressful visit feel easy and enjoyable. Thank you, team—I'll definitely be back and will be sending friends and family your way!

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