Advance Auto Parts

4.0
303 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1991 Lakepointe Dr in Lewisville offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1991 Lakepointe Dr, Lewisville, TX
75057, United States

Hours

Reviews

4.0
303 reviews
5 stars
182
4 stars
51
3 stars
14
2 stars
8
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with several specific mentions of employees going above and beyond to assist.

Product Availability

Customers frequently noted that the store had a good selection of parts in stock, often including hard-to-find items due to its warehouse connection.

Return Policy Issues

Several reviews highlighted dissatisfaction with the return policy, particularly regarding non-returnable items and lack of communication about these policies.

Store Hours

Multiple customers expressed frustration over inaccurate store hours listed online, leading to wasted trips.

Mixed Experiences

While many reviews were positive, there were notable complaints about rude staff and poor customer service in some instances.
  • SF
    Spencer Ferguson
    3 days ago
    1.0
    Break pads are cheaper to purchase through advanced auto online but they don’t tell you when checking out at the store. 41.99 vs 18.99 👎
  • EB
    Eddie Beamz
    Nov 14, 2025
    3.0
    They've been great with most car parts however DO NOT BUY electrical parts, they do no honor returns or exchanges, even when given wrong parts, which apparently happens often.
  • KS
    Keenan Sturtevant
    Nov 13, 2025
    1.0
    Very not helpful, after being sent here by another store to do a return, they took the receipt to their manager to have a laugh that I was told to come here. I am beyond frustrated. Their suggestion was to return to the first store to return the part. Such a waste of time, I just threw away the part(s) because its too hard to deal with Advanced Auto Staff. Never shopping at Advanced Auto Parts again.
  • JC
    Jr Collado
    Oct 7, 2025
    5.0
    This place was amazing helped me meet all my expectations for my front end repair. A gentleman by the name of Ryan was very knowledgeable and helpful with helping me get all the right parts .
  • JJ
    JaegerDrak
    Sep 20, 2025
    5.0
    Great team great service, best advance around for sure. Went in for just fuel cleaner, got sold on a tune up and pads and rotors all the way around.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*