Goodyear Auto Service

Reviews

• MM

  Melissa

  4 days ago
  1.0
  Don’t waste your time or money here this place is a scam!! I took my truck the other day to get a wheel alignment done since I got the 3 year plan. Went and they called me saying they couldn’t do it cause the suspension was messed up and the some of the brake hoses needed replacement and some brake rods. For those things tried to charge me $3000!!! I had my mechanic come over this past weekend to fix a leak and he checked the suspension and everything and told me nothing of that nature needed to be replaced everything was in good shape! Very disgusted and appalled why I went for a simple wheel alignment and tried to charge me $3k who has that kind of money laying around in this economy!! Complete scam look else where for your vehicle needs!!
• KM

  Keith M

  Mar 29, 2026
  1.0
  I’ve been a loyal Goodyear customer for years, but my recent experience was deeply disappointing and felt predatory at a moment when I was vulnerable and trying to help my daughter. I brought in my daughter’s 2010 Honda Odyssey because several lug nuts were frozen and I couldn’t safely remove them at home. I explained clearly that she couldn’t afford a full brake job, and that if Goodyear could just remove the frozen studs and lug nuts, I would handle the brake pads and rotors myself to save her money. They agreed. Goodyear charged $633.49 to replace five wheel studs and lug nuts — $145.99 in parts and $487.50 in labor. At the time, I accepted it because I had no choice: the car was already in their bay, the wheels couldn’t come off, and my daughter needed a working vehicle. I trusted that the pricing would be fair. The next day, while doing the brake job myself, I discovered two more frozen lug nuts that Goodyear had not addressed. I returned, and they removed them — breaking another stud in the process — and then quoted me $370 to replace just two studs. Almost entirely labor. I declined and replaced the broken studs myself at home. It took 10 minutes since I already had the car on jacks and the rotors removed. A stud costs $2.79. A lug nut costs $4.00. Having now done the work myself, I can say with confidence that the labor and parts charges I paid — and the additional charges they quoted the next day — were grossly disproportionate to the actual time and difficulty involved. I understand shops need to make a profit, but the pricing I experienced was not aligned with fair or reasonable labor practices. I don’t believe the technicians were dishonest, but the pricing structure used in this situation felt exploitative, especially after I had explained that I was trying to keep costs manageable for my daughter. That is not the experience I expect from a reputable shop. I hope Goodyear reviews how these jobs are priced, because this experience has made me reconsider bringing my family’s vehicles here in the future.
• AM

  Adam McGaffin

  Mar 13, 2026
  5.0
  Extremely friendly and knowledgeable.
• DB

  Dragomir Boanca

  Mar 3, 2026
  5.0
  Nice tires warranty...
• MM

  Maureen

  Mar 1, 2026
  5.0
  Excellent team!! Jordan is thorough, prompt, knowledgeable and very professional. Mark is great in welcoming and following through. Amazing place! Best car service ever!!

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