Customers consistently praised the staff, particularly Renee and Steve, for their friendly, helpful, and professional service.
Efficiency
Many reviews highlighted the quick turnaround times for services, with several customers noting fast repairs and minimal wait times.
Honesty and Transparency
Customers appreciated the honest assessments and clear communication regarding services needed, with no pressure to upsell unnecessary repairs.
Mixed Experiences
While most feedback was positive, some customers reported issues with appointment scheduling and service delays.
Cleanliness and Environment
The waiting area was noted for its cleanliness and pleasant atmosphere, contributing to a positive customer experience.
JK
Jen Knutson
2 days ago
5.0
This is the cleanest auto shop I’ve been to! Very friendly staff and short wait time.
LP
Larry Peters
Nov 16, 2025
5.0
This was my 1st experience with Goodyear of Leander and won't be my last !! I purchased 4 tires and had an 8 AM Sunday morning appointment to have them put on .
Got there early 7:30 AM and Mari was busy cleaning and doing the necessities before opening. When the store opened was greeted by Mari, and her personality was just very friendly, customer oriented and welcoming.. I was very pleased with her helpfulness, and customer professionalism.. The techs Clayton and Jordan, were great.. these guys were fast.. Highly recommend this store ..The staff was super ..
OR
Oscar Rodriguez
Nov 15, 2025
5.0
Had a great experience with the team at Goodyear. They caught an issue with my vehicle that another big chain completely missed—one that was causing my car to shift side to side. Mike took excellent care of me and made sure everything was fixed the right way. Thanks for looking out for me and my car!
CM
Charlie Munroe
Nov 6, 2025
5.0
These guys are reliable, friendly, and trustworthy. Renee is incredible and honest to her customers. Wonderful place for service.
DH
Darren Holcomb
Oct 25, 2025
5.0
What an incredible customer experience!
I didn’t expect much. I just wanted to replace a tire. I’ve come to expect that customer service is dead. Work is performed just good enough so workers don’t get fired.
But that wasn’t the case with Renee. I got outstanding, fast and friendly customer service and I will definitely be a repeat customer for all of my automotive needs.