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Pilot Travel Center

4.2
(265 reviews)

Business Details

14070 Mines Rd, Laredo, TX
78045, United States
(956) 646-9315
https://locations.pilotflyingj.com/search

About

Truck StopGas StationConvenience StorePilot Travel Centers
Welcome to Pilot Travel Center in Laredo, TX! Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™. For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive. The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™

Details

  • [Free/Paid] wi-fiNot available
  • Free parking lotAvailable
  • Paid parking lotAvailable

Location

Pilot Travel Center
14070 Mines Rd, Laredo, TX
78045, United States

Hours

Reviews

4.2
265 reviews
5 stars
178
4 stars
30
3 stars
13
2 stars
9
1 star
35

What are people saying?

AI-generated from recent customer reviews

Shower Wait Times

Customers frequently reported excessively long wait times for showers, often exceeding 2-6 hours.

Cleanliness

While some customers praised the cleanliness of the facilities, others reported dirty restrooms and showers, indicating inconsistency in maintenance.

Customer Service

Feedback on customer service was mixed, with some praising staff for their professionalism and helpfulness, while others criticized rudeness and lack of attention from employees.

Parking Issues

Many reviews mentioned difficulties with parking availability, particularly due to bobtail trucks occupying spaces meant for cars.
  • LM
    Lena Maples
    4 days ago
    5.0
    These stars are for Erica !!!! The numerous times that I have come to Laredo, this woman has pulled her weight!!! This is a fairly new establishment. HOWEVER, no one measures up to this pint size female that runs the show all the time !!! She puts all of us to shame !! Erica reminds me of my mother ! Less than 5 feet tall , tough as nails ! Please pilot ! You need to clone this employee! She is one of your best !
  • AC
    Agustin Cervantes
    5 days ago
    5.0
    Very clean they get the showers ready quick
  • CT
    Charles Thompson
    Feb 22, 2026
    5.0
    The cleanness place best showers and bathrooms BIG UPS on that pilot team!!!!!!!!!!!!!
  • OB
    Octavio Baltazar
    Feb 11, 2026
    5.0
    Excelente parada 6 buena instalaciónes muy limpias
  • SS
    Sahota
    Jan 29, 2026
    1.0
    This is by far the worst Pilot I’ve ever been to. The employees are rude, unprofessional, and show zero respect for customers. There is clear targeting and unfair treatment toward a specific community, which is completely unacceptable. On top of that, the shower wait times are ridiculous, the showers aren’t properly cleaned, and no one seems to care. Customer service is awful, management clearly has no control here, and this location desperately needs direct supervision. I didn’t like coming here at all and will avoid this place in the future.👎👎👎👎

Frequently Asked Questions About Pilot Travel Center

Are there showers at this location?

For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .

What is the cost of a shower?

Shower prices vary by location. We recommend reaching out to the store directly for prices by location.

Brand Certified Facts from Pilot Travel Center

Pilot Travel Center partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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