Business Details
About
Truck StopGas StationConvenience Store
Welcome to Pilot Travel Center in Laredo, TX!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
1,841 reviews
5 stars
888
4 stars
365
3 stars
200
2 stars
95
1 star
293
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude and unprofessional.
Shower Wait Times
Customers frequently reported excessively long wait times for showers, often exceeding 2-4 hours.
Cleanliness Issues
Many customers complained about the cleanliness of showers and restrooms, citing unsanitary conditions.
Management Concerns
Several reviews mentioned poor management practices, including staff not being knowledgeable about policies and procedures.
Parking Problems
Drivers expressed frustration over parking issues, including being kicked out of spots and unclear reserved parking signs.
- MMMohamedNov 12, 20255.0The store offers exceptional customer service and clean amenities. Plenty of parking and friendly staff. Highly recommended!
- SKS KumarOct 23, 20251.0Have to 3-4 hours to get shower. Poor management
- MCManinder Singh ChahalOct 23, 20251.0Employee named RENE is very rude, please try to be nice with drivers, everyone is paying for the services.
- RRRodneyOct 21, 20251.0MCDONALDS: I ordered my food online 8:11pm Central Time as I was walking inside the place cause I’m a truck driver. The lady at the counter as well as the Manager gave me a hard time about my order EVEN when I showed them my pickup order number from my phone and they still continued to laugh as they claim they couldn’t find it but ended up finding it. To makes things even worst I look in the back and seen the tall fat guy making people food with his bare hands smh. I instantly told the manager that he better not make my food without putting on gloves and then she acted like she was telling him to put on gloves and he still decided to only put on ONE glove smh. If I were people I’d never eat here again because these people DO NOT CARE about contaminating foods and is racist do me being African American I was basically judged as if I didn’t pay for my food smh. EAT HERE AT YOUR OWN RISK
- GBgeorge bosqueOct 16, 20251.0Really not a fan of a random guy knocking on my door trying to pressure me to give him money for his bible religious cause I don't wanna hear it I want to rest and he is staring at me after I said no like 6 times like leave me alone I don't want ur free book 📚 I don't want to talk to no one just do my job n keep going get ready to wait like 3-4 hours for a 🚿 shower here because they just couldn't care less about how long we gotta wait the lady cleaning 🧼🧹 the shower is slow 🦥 and by herself while the wait is backed up and no one helps her clean them out and then goes back to what they were doing rather let the line be endless I mean Jesus Christ it really doesn't take no more than 10 minutes to clean the shower and a lot of people don't even shower that long creating this huge backlog of people waiting to shower it's really disgusting
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours of Pilot Travel Center in Laredo, TX?
Pilot Travel Center in Laredo, TX is open 24 hours a day, seven days a week, including holidays.
What types of fuel are available at this location?
This Pilot Travel Center offers gasoline, diesel, and DEF fuel options with high-speed pumps.
Are there showers available for travelers at Pilot Travel Center?
Showers are available at some locations; to find which ones offer showers, please use the store locator tool at https://locations.pilotflyingj.com/search.
Can anyone purchase a shower at the Pilot Travel Center?
Yes, showers can be purchased by anyone at our locations that offer them.
What payment methods are accepted at the Pilot Travel Center in Laredo?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and contactless payments.
Does the Pilot Travel Center in Laredo offer overnight parking?
Yes, overnight parking is available. For location-specific rules, we recommend contacting the store directly.
What amenities does the Pilot Travel Center provide for professional drivers?
Amenities include overnight parking, reservable showers, laundry facilities, premium Wi-Fi, CAT scales, diesel mobile fueling, and more to support professional drivers.
Are there nearby dining options close to Pilot Travel Center?
Yes, near the Pilot Travel Center you can find Subway and McDonald's, which offer convenient fast food options before or after your visit.
Is there a truck wash service near Pilot Travel Center in Laredo?
Yes, Blue Beacon Truck Wash and Blue Beacon of Laredo provide auto detailing and truck wash services nearby for your convenience.
What transportation or border crossing points are near Pilot Travel Center in Laredo?
The Mexico Border and US Mexican Border are nearby, making Pilot an ideal stop for travelers crossing between the U.S. and Mexico in Laredo.