Welcome to Pilot Travel Center in Laredo, TX!
Pilot Travel Centers LLC operates the largest network of travel centers in North America with over 900 locations in the U.S. and Canada. Pilot serves more than 1.5 million professional truck drivers, RV, EV, and auto drivers each day, offering gasoline and diesel fuels, DEF, craveable food like pizza, wings, and breakfast sandwiches, snacks, drinks, and the best coffee on the interstate™.
For pro drivers, amenities like overnight truck parking, reservable showers, laundry, Wi-Fi, and more make Pilot an essential part of the drive.
The Pilot™ app also features mobile fueling, online ordering, and daily offers to save you money on the road. See You Out Here™
Customers frequently reported poor service, including rude staff and long wait times for showers.
Cleanliness Issues
Many reviews highlighted unclean conditions in restrooms and showers, with some noting that the facilities were poorly maintained.
Customer Experience
While some customers praised friendly staff and good service, many others had negative experiences, particularly with management and security.
Facility Maintenance
Several reviews mentioned broken amenities and issues with cleanliness, indicating a need for better maintenance and management oversight.
Parking Concerns
Customers expressed frustration over parking policies and the treatment of truck drivers, with some noting that reserved parking was not respected.
PA
Petra Alvarez
1 day ago
5.0
Not busy today, good customer service. Very clean.
KP
K P
Feb 24, 2026
1.0
No coffee and bathrooms closed at 4 am. I counted 4 employees present. You're a flippin truck stop for crying out loud! Do what other truck stops do if you’re gonna shut down a bathroom to clean it, open a shower for customers!!!! It takes minimal effort to put the grounds in a brewer and press a button to brew coffee. Absolutely ridiculous!
IA
ismail ali
Feb 11, 2026
1.0
Same story whith this store too they don't what to give you the lottery tickets from there machine the guy just tell me they don't want it don't know matey is the company policy good to know and to avoid this what to
TM
Truck Mafia
Feb 11, 2026
1.0
One of the slowest pilot ever seen in my life I stopped in Laredo for 3 days but at pilot across the street there service was outstanding and by bad luck I stopped for shower after loading and now I am waiting since last 1hour 20 mint for my turn only 5 people are ahead of me I don’t I don’t know where are they busy long line for Check out very poor service
EA
Elizabeth Aldava
Jan 22, 2026
1.0
The get one star because of the uncleanliness of this store but the employee that does the showers very nice and shower room was very clean .
Frequently Asked Questions About Pilot Travel Center
Are there showers at this location?
For a list of locations that offer showers, please use our store locator tool at https://locations.pilotflyingj.com/search .
What is the cost of a shower?
Shower prices vary by location. We recommend reaching out to the store directly for prices by location.
Can anyone purchase a shower?
Yes, anyone can purchase a shower at our locations.
What are the rules for overnight parking?
We recommend reaching out to individual stores directly with location specific questions regarding parking.
Does this location sell propane?
For a list of RV amenities and services, please visit our website at https://pilotcompany.com/rv-services or download the Pilot app and create an RV account.
Does this location have laundry facilities?
Laundry facilities vary by location. We recommend reaching out to the store directly with these concerns or you can use our store locater tool on our website: https://locations.pilotflyingj.com/search .
What payment methods do you accept?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and EBT.
Does this location have a CAT scale?
Yes, all of our locations have CAT scales.
What fuel options are located here?
Please visit our website for more information on fuel options and blends: https://pilotcompany.com/fuel-prices .
Does this location have a restaurant or driver’s lounge?
Restaurants and driver’s lounges vary depending on the location. We recommend reaching out to the store directly with these inquiries or using our store locator tool on our website: https://locations.pilotflyingj.com/search .
What are the operating hours of Pilot Travel Center in Laredo, TX?
Pilot Travel Center in Laredo, TX is open 24 hours a day, seven days a week, including holidays.
What types of fuel are available at this location?
This Pilot Travel Center offers gasoline, diesel, and DEF fuel options with high-speed pumps.
Are there showers available for travelers at Pilot Travel Center?
Showers are available at some locations; to find which ones offer showers, please use the store locator tool at https://locations.pilotflyingj.com/search.
Can anyone purchase a shower at the Pilot Travel Center?
Yes, showers can be purchased by anyone at our locations that offer them.
What payment methods are accepted at the Pilot Travel Center in Laredo?
We accept American Express, Discover, Mastercard, Visa, EBT, Apple Pay, Google Pay, and contactless payments.
Does the Pilot Travel Center in Laredo offer overnight parking?
Yes, overnight parking is available. For location-specific rules, we recommend contacting the store directly.
What amenities does the Pilot Travel Center provide for professional drivers?
Amenities include overnight parking, reservable showers, laundry facilities, premium Wi-Fi, CAT scales, diesel mobile fueling, and more to support professional drivers.
Are there nearby dining options close to Pilot Travel Center?
Yes, near the Pilot Travel Center you can find Subway and McDonald's, which offer convenient fast food options before or after your visit.
Is there a truck wash service near Pilot Travel Center in Laredo?
Yes, Blue Beacon Truck Wash and Blue Beacon of Laredo provide auto detailing and truck wash services nearby for your convenience.
What transportation or border crossing points are near Pilot Travel Center in Laredo?
The Mexico Border and US Mexican Border are nearby, making Pilot an ideal stop for travelers crossing between the U.S. and Mexico in Laredo.
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