Customers frequently praised the staff for being friendly, professional, and providing excellent service.
Efficiency
Many reviews highlighted quick service and minimal wait times, although some noted inconsistencies in service speed.
Attention to Detail
Several customers expressed dissatisfaction with the thoroughness of services, particularly regarding car washes and additional maintenance tasks.
Customer Experience
While many enjoyed the overall experience, a few customers reported negative experiences related to communication and service errors.
IT
Israel Tellez
2 days ago
5.0
Oil change
DC
Daniela Cardenas
Dec 18, 2025
1.0
Went for new brakes because they kept making a very loud squeaky noise and even after taking it back for a second time it sounds even worse. I also got over charged for a service that should have been less
DW
D Wied
Nov 30, 2025
1.0
Did not reset oil change message
Did not top off washer fluid
Not sure if they did anything but change the oil, if that!
PH
Perla A. Holguin
Nov 26, 2025
2.0
Went in for an oil change and a super wash. The windows were not cleaned and the vacuum service was not done properly.
JS
Joshua Steele
Nov 15, 2025
4.0
Grease Monkey always has great service with a reasonable wait time considering how busy they get. Unfortunately, it is not a stay in your vehicle type of place. They do offer a free car wash with your oil change though and the waiting room has a ton of windows where you can watch your vehicle as it progresses, and it has quite comfortable seating as well.