AutoZone Auto Parts

4.2
589 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone W. Pleasant Run Road in Lancaster, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lancaster, TX or call us at (972) 218-5455.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
1101 W Pleasant Run Rd, Lancaster, TX
75146, United States

Hours

Reviews

4.2
589 reviews
5 stars
331
4 stars
128
3 stars
68
2 stars
17
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting employees like Alijah, Terry, and Tanisha for their exceptional service.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with specific employees, particularly regarding service quality and attitude.

Product Availability

Customers appreciated the store's stock and variety of products, although some noted issues with incorrect items being provided.

Store Environment

The store was generally described as clean and well-maintained, contributing to a positive shopping experience.

Efficiency

Several reviews mentioned quick service and efficient problem resolution, although some customers experienced delays during busy times.
  • TS
    Tina Sandoval
    Nov 6, 2025
    1.0
    Horrible service smh
  • EG
    Emir Guagui
    Nov 6, 2025
    1.0
    Worst service I’ve ever had. Arguing with the employee of what I bought. He was looking for all the excuses to not return what it didn’t worked for me
  • MP
    Minnie Fisher praise
    Oct 22, 2025
    5.0
    Allahah was super helpful assist me with putting in my head lights. Also he helped me with my new gas cap.
  • RC
    Reginald Crawford
    Oct 19, 2025
    1.0
    Have a issue with the manger Jouil. I had purchased a lifetime warranty on my brakes. Went in to replace the old ones. Had to purchase some new ones from the refund, when I bring back the old ones. The cashier explained everything to me on how the exchange works. Sense it was a replacement purchase. That I was to receive a full refund on my return,with the old one. I get back to return the bad brakes and Mr.Jouil tells me that I not able to return for the full amount. Either get half for I can continue with the lifetime warranty. Or no warranty if I get the full price refunded to me. I'm understanding why it changes at this location store #1101. Many times I visit this store he is the one in conflict. This the closest store in my area. I don't want to detail with man at all. Some times I will leave if see him there.
  • AM
    Alexandria Mckinney
    Oct 18, 2025
    5.0
    Alijah was a great help and did an excellent job on teaching me how and what a headlight is supposed to look like and be changed

Frequently Asked Questions About AutoZone Auto Parts

What are the opening hours for AutoZone Auto Parts in Lancaster, TX?

AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and same-day delivery?

Yes, AutoZone Lancaster offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.