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Enterprise employee helping Enterprise car rental customer roadside in the rain
Brand Certified

Enterprise Rent-A-Car

4.2
(328 reviews)

Business Details

145 Oyster Creek Dr, Lake Jackson, TX
77566, United States
(979) 480-0359

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Lake Jackson, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Lake Jackson location today.

Location

Enterprise Rent-A-Car
145 Oyster Creek Dr, Lake Jackson, TX
77566, United States

Hours

Reviews

4.2
328 reviews
5 stars
227
4 stars
33
3 stars
10
2 stars
9
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor communication.

Vehicle Condition

Several reviews highlighted issues with vehicle cleanliness and maintenance, with some customers receiving dirty or poorly maintained cars.

Reservation Issues

Numerous customers experienced problems with reservations, including unavailability of vehicles despite prior bookings and lack of communication regarding confirmations.

Positive Experiences

Despite the negative feedback, many customers shared positive experiences, particularly with specific staff members who provided exceptional service.
  • WW
    William Walker
    Feb 26, 2026
    5.0
    I had a bad experience with Enterprise years ago in Arizona. This time the staff was amazing and responsive! I never doubted what I was going to be charged. Especially after I extended the rental out two different times. I had a head light go out and the staff gave me multiple options to have it taken care of. I dealt with multiple locations while I was South East Texas. Each one the staff was great. Which rarely happens these days. I'd like to especially recognize your staff at the Hobby airport location that I dropped off at. The staff was friendly, kind and prompt on my return service. My shuttle driver was outstanding! Not only did she find a wallet left behind and run the person down before they left tand return it. I left my phone in the rental car and didn't realize it until I had been dropped off at the airport. I do not know this airport and my phone had all my travel info. As well as, I'm recovering from and injury. Your wonderful driver asked if I wanted her to just bring it on her next round back. This way I didn't have to go through all that trouble loading my luggage again. She instantly relieved my stress and returned with my phone shortly later. All with a big smile! I was able to relax after being so stressed thanks to this wonderful person and gesture. For outstanding service and care. I will be renting from Enterprise for all of my future travels to South East Texas.
  • KR
    Kiah Rainwater
    Feb 23, 2026
    5.0
    John at Car Enterprise is a standout member of the team. From the moment you walk in, his welcoming demeanor and genuine interest in understanding your needs make the car-buying process feel less like a transaction and more like a collaborative effort. He possesses an impressive knowledge of the vehicles and is able to clearly articulate the pros and cons of each model, ensuring you have all the information needed to make an informed decision. What sets John apart is his commitment to customer satisfaction beyond the sale. He follows up to ensure you're happy with your purchase and is always available to answer any questions that may arise. This level of dedication creates a sense of trust and reliability, making him someone you'd gladly recommend to friends and family. In conclusion, John is an asset to Car Enterprise. His expertise, combined with his exceptional customer service skills, makes him a top-notch car salesman. If you're looking for a hassle-free and enjoyable car-renting experience, be sure to seek him out.
  • AB
    Aaron Begnaud
    Feb 23, 2026
    5.0
    Car was great. Pick up and drop off were efficient
  • JJ
    Jean
    Feb 18, 2026
    5.0
    Everyone we dealt with at the Enterprise was pleasant and helpful. There was a problem with the rental car but they responded right away.
  • SB
    Sonya Bravo
    Feb 11, 2026
    5.0
    We needed a rental while our truck was being worked on (hit a deer) and everyone at Enterprise Lake Jackson was very helpful, especially Coden! We recommend!

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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