AutoZone Auto Parts

4.3
257 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone in Lavernia, TX is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Lavernia, TX or call us at (830) 253-1003.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
14433 US Highway 87 W, La Vernia, TX
78121, United States

Hours

Reviews

4.3
257 reviews
5 stars
170
4 stars
47
3 stars
14
2 stars
7
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Jennifer and Robert for their exceptional service.

Efficiency

Several reviews noted quick service, with customers often being in and out of the store in a short amount of time, especially for battery checks and replacements.

Staff Knowledge

While some employees were commended for their knowledge and ability to assist customers, there were also mentions of staff lacking product knowledge and providing incorrect parts.

Store Management

Feedback on management was mixed, with some customers expressing dissatisfaction with the store manager's attitude and service, while others appreciated the improvements made under new management.

Inconsistency

Customers reported varying experiences, with some visits resulting in excellent service while others were marred by slow service or unhelpful staff.
  • CP
    Crystal Perry
    Nov 22, 2025
    5.0
    I needed my battery checked. They checked my battery, changed it, and had me on my way less than 20 mins. He was kind, personable, held conversations with the kiddos. Very good employee! Very good service!
  • RG
    Ralph Garza
    Oct 14, 2025
    1.0
    We stood the counter for 10 minutes. Nobody helped us. Even though we were the only ones in the store.
  • MM
    Mico
    Sep 24, 2025
    5.0
    AutoZone in La Vernia is my go-to spot whenever I need anything for my vehicle. It’s convenient, fast, and always a pleasant experience. The staff here is extremely friendly and knowledgeable — they’re quick to offer help, answer questions, and even go the extra mile to make sure you’re getting the right part or product. I really appreciate how efficient they are; I never feel like I’m wasting time, and I can get in and out with exactly what I need. The store is clean, well-stocked, and easy to navigate, which makes the whole process smooth. Excellent customer service every time — highly recommend this location!
  • RL
    Ramona Lusk
    Sep 7, 2025
    5.0
    I can't say enough about the great customer service experienced at this location in LaVernia. So pleasantly surprised when greeted immediately by happy faces, and quickly helped to find the right part for my vehicle. Zach helped to make sure the part fit and even took the time to quickly install them. So very thankful for the service provided!
  • CH
    Cory Holden
    Aug 6, 2025
    5.0
    Even though there have been times that I was not able to get the part I needed, I have always had a good experience in this store. The employees have always been helpful. The times when they didn't have the part I needed, they automatically checked; A. When they cod get the part in. And B. If any other stores had the part on hand. There have even been a few times that they recommended I go to O'Reillys for the part.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular business hours for AutoZone Auto Parts in La Vernia, TX?

AutoZone Auto Parts in La Vernia, TX is open Monday through Saturday from 7:30 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Does AutoZone Auto Parts in La Vernia offer in-store pickup and same-day delivery?

Yes, this location offers both in-store pickup and same-day delivery services for your convenience.