Many customers praised the friendly and helpful staff, particularly highlighting individuals like Bailey, Darryl, and Laura for their exceptional service.
Service Quality
While some customers reported positive experiences with quick and efficient service, others expressed dissatisfaction with the quality of work and communication regarding repairs.
Pricing Transparency
Several reviews mentioned issues with unexpected charges and lack of upfront pricing information, leading to frustration among customers.
Management Issues
There were complaints about inconsistent management and service quality, with some customers noting a decline in service under new management.
JL
José Lopez
Dec 27, 2025
1.0
This place charged me 260 just to install and balance tires. Lie #1 they told cost included life time balance so I said OK. A week later I went back and they told me they don't do life time balance, but they would re-balance tires because they were vibrating. It was on a Sunday Dec 21, they took my truck and I waited for 40 minutes they come back and said all balanced out, lie#2. Left and still had vibration. My wheels are black and were very dust. I looked at wheels and so signs of finger prints that wheels were taken off, they didn't do anything just lied to my face. Called to confront and they still lied and said they took one off and it balance so all are good. These guys must think we're idiots. Since they kept with their lies I asked for a refund and they still haven't gotten back to me. If you had any work done here (Goodyear Kyle) double check to ensure it was done. Only lies from this place
VL
Victoria Lewis
Dec 15, 2025
5.0
I had a very good experience at Goodyear today! I scheduled an oil change for 12:30 and when I got there they were super busy so they told me it would be a wait and I offered to come back later which they said would be good. The employee I spoke with was very friendly (I believe his name is Uriel) and I had time so I didn’t mind. When I came back later they ended up giving me my oil change for free, which made my day. When I got back into my car I even noticed that my tire light had turned off so I think they may have aired up my tires too. I will definitely be a repeat customer after this :)
GC
Greg Camacho
Nov 28, 2025
5.0
My wife and I’s car broke down traveling to Austin from San Antonio for an early Thanksgiving. Steve at Goodyear had its spark plugs and coils replaced in *30* minutes and gave us a discount! We were/are so utterly impressed and thankful. Many thanks to Steve and everyone working on our car for getting us back on the road so quickly!
JD
Jacqueline Davis
Nov 1, 2025
5.0
Im a little late but I recently had my car service at Goodyear Auto service in Kyle,TX. My alternator had went out and I called and spoke with Steve and they were able to have my car done by 6pm. Matter of fact Steve and Hayden stayed after they were closed to finish up. I thought the price was very reasonable and was cheaper than the other places I called. The next day I went and had my oil change and tires rotated. The customer service was amazing and I will be going back soon.. Thank you guys
AP
Amy Pratt
Oct 28, 2025
1.0
Been here three times and have been met with rude and condescending attitudes without and or multiple visits to fix one issue
Frequently Asked Questions About Goodyear Auto Service
What types of automotive services does Goodyear Auto Service in Kyle, TX offer?
Goodyear Auto Service provides full-service tire and automotive repair services, including tire sales, repairs, and oil changes.
What are the operating hours of Goodyear Auto Service in Kyle?
Goodyear Auto Service is open Monday through Saturday from 8:00 AM to 6:00 PM and on Sundays from 8:00 AM to 5:00 PM, with some holiday exceptions.
Does Goodyear Auto Service in Kyle offer in-store pickup?
Yes, Goodyear Auto Service offers in-store pickup services.
What payment methods are accepted at Goodyear Auto Service?
Goodyear Auto Service accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Goodyear Auto Service in Kyle wheelchair accessible?
Yes, the facility has wheelchair accessible entrance, parking, and restrooms.
How can I make an appointment at Goodyear Auto Service in Kyle?
Appointments can be made online through their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment
Where is Goodyear Auto Service located in Kyle, TX?
It is located at 22231 Interstate 35, Kyle, TX 78640-5925, USA.
What nearby automotive-related stores are close to Goodyear Auto Service?
Nearby automotive-related stores include Just Tires, Goodyear Tire & Service Network, AutoZone, and O’Reilly Auto Parts, which provide additional tire, parts, and repair options for customers.
Are there places to eat or relax near Goodyear Auto Service?
Yes, nearby you can find Los Vega Mexican Restaurant, El Roble Tex-Mex Restaurant, Starbucks coffee shop, and Tea2Go TeaNergy cafe for dining or refreshments before or after your visit.
What local services and amenities are available near Goodyear Auto Service for convenience?
Close to Goodyear Auto Service are places like Water Works Auto Spa for car wash services, Perdue Insurance Agency for insurance needs, and Amazon Counter at Shaggy Dog Market for retail and pet store services.