Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal Service
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Location
Gerber Collision & Glass
2822 E Veterans Memorial Blvd, Killeen, TX
76543, United States
Hours
Reviews
4.4
154 reviews
5 stars
119
4 stars
7
3 stars
11
2 stars
4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting their communication and willingness to assist throughout the repair process.
Quality of Work
While some reviews noted excellent repairs and attention to detail, others reported issues with workmanship, including incomplete repairs and quality control problems.
Timeliness
Several customers expressed frustration with delays in service and scheduling, while others appreciated the quick turnaround on repairs.
Communication
Customers appreciated regular updates on the status of their repairs, though some reported a lack of communication regarding issues after the repairs were completed.
Overall Experience
The overall sentiment was mixed, with many satisfied customers recommending the service, while others had significant complaints about their experiences.
- RFRobert Frazier5 days ago5.0Excellent customer service,as a USAA policy holder I was recommended to their shop for repairs on my Dodge Ram Dually, very pleasant experience.
- ASAndrew StrouthOct 13, 20255.0Once again the team at Gerber has delivered repair to our vehicle in a timely manner with a focus on quality. Amada was great enough to message me with an update along the way when they were waiting for a part to be delivered to complete the repair. The truck looks brand new. We really appreciate how clean it was when we got it back! Now if only we can keep it that clean.
- BSBobby SimsSep 26, 20251.0find it a bit ridiculous that it is Impossible to get an estimate for a week. Instead I am lectured by your person answering the phone on what I need to do with the insurance.... First I was instructed by insurance to get a quote. while I wait on insurance I want to get this ball rolling as it is not major damage. I guess caliber wants gerbers business more than Gerber
- DMDenise MillerSep 18, 20255.0Excellent Customer Service and Workmanship - Friendly and Professional -- Listened to concerns - Address all concerns with insurance carrier. 5 Star Service
- NANina ArchambeaultAug 8, 20255.0Excellent ,excellent work very satisfied. My vehicle looks very great like new.better then when I dropped it off , Done on time very professional staff. Will recommend a friends and family, recommended by Yolanda Shockley who they also did a very excellent job on her vehicle as well 10:10 !!
Frequently Asked Questions About Gerber Collision & Glass
What kind of services does Gerber Collision & Glass in Killeen offer?
Gerber Collision & Glass provides collision auto body repair, auto glass services including windshield replacement, dent removal, paintless dent repair, and free repair estimates.
What are the operating hours for Gerber Collision & Glass in Killeen?
The shop is open Monday through Friday from 7:30 AM to 5:30 PM and is closed on Saturdays and Sundays.
Where is Gerber Collision & Glass located in Killeen?
It is located at 2822 E Veterans Memorial Blvd, Killeen, TX 76543, USA.
Does Gerber Collision & Glass offer a warranty on their repairs?
Yes, all repairs are backed by a Lifetime Guarantee for as long as you own your vehicle.
Which payment options does Gerber Collision & Glass accept?
They accept American Express, Check, Discover, Mastercard, and Visa as payment options.
How can I contact Gerber Collision & Glass for a repair estimate?
You can contact them via their main phone number at +1 254-628-8959 or by email at info@gerbercollision.com for a free estimate.
Are there any automotive repair centers near Gerber Collision & Glass in Killeen?
Yes, nearby automotive repair centers include Paceline Collision Centers - Killeen, Robinson's Automotive, Hot Shot Performance, Al's Super Center, International Collision Center, and Vanhooks Auto Reconditioning.
What nearby places can I visit near Gerber Collision & Glass if I need to wait during repairs?
Nearby you can visit Marlboro Park for some outdoor relaxation, browse thrift shops like Timeless Treasures Thrift Shop or Southern Thrift, or enjoy a meal at Church’s Texas Chicken.
Is there a liquor or convenience store near Gerber Collision & Glass?
Yes, Pints Liquor, which operates as a liquor store and eat-and-drink location, is near Gerber Collision & Glass if you need to pick up beverages or snacks.
Does Gerber Collision & Glass offer online resources or social media for more information?
Yes, you can find them on Facebook at https://www.facebook.com/GerberCollision/ and on LinkedIn at https://www.linkedin.com/company/gerbercollision. Their website is https://www.gerbercollision.com/locations/killeen-2822-veterans-tx.