Business Details
About
Auto Body RepairAuto Repair ShopAuto Dent Removal ServiceGerber Collision & Glass
Gerber Collision & Glass provides collision auto body repair and auto glass services backed by a Lifetime Guarantee for as long as you own your vehicle. Contact us for a free collision auto body repair estimate or auto glass quote today!
Location
Gerber Collision & Glass
2822 E Veterans Memorial Blvd, Killeen, TX
76543, United States
Hours
Reviews
4.4
154 reviews
5 stars
119
4 stars
7
3 stars
11
2 stars
4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional staff, highlighting excellent communication and updates throughout the repair process.
Quality of Work
While several reviews commended the quality of repairs and the appearance of vehicles post-service, there were also complaints about poor workmanship and missed details.
Timeliness
Customers expressed mixed feelings about the timeliness of service, with some appreciating quick turnarounds while others reported delays and scheduling issues.
Communication
There were numerous mentions of effective communication regarding repair status, although some customers experienced frustration due to lack of updates or miscommunication.
Overall Experience
Overall, experiences varied widely, with many customers expressing satisfaction while others reported significant issues, particularly with quality control and service follow-up.
- RFRobert FrazierNov 19, 20255.0Excellent customer service,as a USAA policy holder I was recommended to their shop for repairs on my Dodge Ram Dually, very pleasant experience.
- ASAndrew StrouthOct 13, 20255.0Once again the team at Gerber has delivered repair to our vehicle in a timely manner with a focus on quality. Amada was great enough to message me with an update along the way when they were waiting for a part to be delivered to complete the repair. The truck looks brand new. We really appreciate how clean it was when we got it back! Now if only we can keep it that clean.
- BSBobby SimsSep 26, 20251.0find it a bit ridiculous that it is Impossible to get an estimate for a week. Instead I am lectured by your person answering the phone on what I need to do with the insurance.... First I was instructed by insurance to get a quote. while I wait on insurance I want to get this ball rolling as it is not major damage. I guess caliber wants gerbers business more than Gerber
- DMDenise MillerSep 18, 20255.0Excellent Customer Service and Workmanship - Friendly and Professional -- Listened to concerns - Address all concerns with insurance carrier. 5 Star Service
- JPJack PittmanAug 14, 20255.0Professional and polite.
Frequently Asked Questions About Gerber Collision & Glass
What kind of services does Gerber Collision & Glass in Killeen offer?
Gerber Collision & Glass provides collision auto body repair, auto glass services including windshield replacement, dent removal, paintless dent repair, and free repair estimates.
What are the operating hours for Gerber Collision & Glass in Killeen?
The shop is open Monday through Friday from 7:30 AM to 5:30 PM and is closed on Saturdays and Sundays.
Where is Gerber Collision & Glass located in Killeen?
It is located at 2822 E Veterans Memorial Blvd, Killeen, TX 76543, USA.
Does Gerber Collision & Glass offer a warranty on their repairs?
Yes, all repairs are backed by a Lifetime Guarantee for as long as you own your vehicle.
Which payment options does Gerber Collision & Glass accept?
They accept American Express, Check, Discover, Mastercard, and Visa as payment options.
How can I contact Gerber Collision & Glass for a repair estimate?
You can contact them via their main phone number at +1 254-628-8959 or by email at info@gerbercollision.com for a free estimate.
Are there any automotive repair centers near Gerber Collision & Glass in Killeen?
Yes, nearby automotive repair centers include Paceline Collision Centers - Killeen, Robinson's Automotive, Hot Shot Performance, Al's Super Center, International Collision Center, and Vanhooks Auto Reconditioning.
What nearby places can I visit near Gerber Collision & Glass if I need to wait during repairs?
Nearby you can visit Marlboro Park for some outdoor relaxation, browse thrift shops like Timeless Treasures Thrift Shop or Southern Thrift, or enjoy a meal at Church’s Texas Chicken.
Is there a liquor or convenience store near Gerber Collision & Glass?
Yes, Pints Liquor, which operates as a liquor store and eat-and-drink location, is near Gerber Collision & Glass if you need to pick up beverages or snacks.
Does Gerber Collision & Glass offer online resources or social media for more information?
Yes, you can find them on Facebook at https://www.facebook.com/GerberCollision/ and on LinkedIn at https://www.linkedin.com/company/gerbercollision. Their website is https://www.gerbercollision.com/locations/killeen-2822-veterans-tx.