Enterprise Rent-A-Car

3.8
205 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Renting a car at Killeen-Fort Hood Regional Airport? Enterprise Rent-A-Car is Here For It. Whether it's a vacation, a business trip or an unexpected change in plans, we have the right rental car for you. Choose from our wide selection of vehicles, including compact cars, passenger vans, family SUVs & more. Enjoy easy, stress-free rentals and friendly service from a team that’s always ready to go the extra mile. Reserve your rental car at Killeen-Fort Hood Regional Airport today.

Location

Enterprise Rent-A-Car
8101 S Clear Creek Rd Box 1, Killeen, TX
76549, United States

Hours

Reviews

3.8
205 reviews
5 stars
122
4 stars
18
3 stars
10
2 stars
14
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and professional staff, highlighting exceptional service from specific employees like Ashley Yates and Bobby Rivers.

Reservation Issues

Several customers reported problems with reservations, including being informed last minute that their reserved vehicles were unavailable, leading to frustration and delays.

Vehicle Quality

While some customers appreciated the cleanliness and condition of the vehicles, others noted issues such as unclean cars and mechanical problems.

Communication Problems

Customers expressed dissatisfaction with the lack of communication and responsiveness, particularly regarding phone inquiries and reservation confirmations.

Mixed Experiences

Overall, experiences varied widely, with some customers having excellent service while others reported significant issues, leading to a lack of consistency in service quality.
  • AB
    Ana Bare
    3 days ago
    5.0
    Quick service & very fast. The front desk clerk was knowledgeable and had me on the road in no time! Definitely trust them with any future rentals.
  • JC
    James Colling
    Dec 19, 2025
    1.0
    Very disappointed in Killeen Airport Car Rental. The week before Thanksgiving (11/21/25) I attempted to rent a vehicle to travel to spend Thanksgiving with my grandkids. Reservation was made weeks in advance. The manager waited until the night before my reservation to inform me that they couldn't fulfill this reservation. Luckily, a two hour drive to San Antonio when I had planned to be on the road to Missouri the next day, I was able to get the vehicle I needed for the trip. I attempted this same reservation for 12/19/25. I guess they wanted to one up their failure from the previous month. Today, one hour before I was to pick up the rental, I received a call from Killeen Airport Car Rental informing me that yet again, they couldn't fulfill my reservation. Now my trip is delayed yet again due to their substandard business practice. There won't be a third attempt. Lesson learned.
  • EM
    Emily M
    Oct 31, 2025
    5.0
    Super easy and quick! I would recommend them. The people at the counter were very kind and professional. I got an upgrade for free because they were out of smaller vehicles. Returning was simple. Prices were competitive and worth every penny.
  • KW
    Kathryn White
    Oct 27, 2025
    5.0
    Great staff, super nice vehicle & partners with USAA Perks department so I’m pleased with enterprise & plan on becoming a loyal customer!
  • BR
    B. Riley
    Oct 25, 2025
    5.0
    Always have great looking vehicles that are very clean. The staff is always friendly and professional. Two thumbs up for sure! I will continue to be a repeat customer!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car at Killeen-Fort Hood Regional Airport?

Enterprise offers a wide selection of vehicles including compact cars, passenger vans, family SUVs, and luxury cars at Killeen-Fort Hood Regional Airport.

What are the operating hours of Enterprise Rent-A-Car at Killeen-Fort Hood Regional Airport?

The rental office is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 9:00 AM to 7:00 PM.