Need a rental car in Killeen, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our W.s. Young Dr. location today.
Many customers praised the friendly and professional staff, highlighting their helpfulness and willingness to assist.
Reservation Issues
Several reviews mentioned problems with reservations, including unavailability of reserved vehicles and poor communication regarding changes.
Wait Times
Customers frequently reported long wait times for vehicle pickup and service, leading to frustration.
Vehicle Quality
While some customers appreciated the quality of the vehicles, others reported issues such as cleanliness and odor.
Mixed Experiences
Overall, experiences varied widely, with some customers expressing satisfaction while others reported significant frustrations.
MS
Monroe Spencer
Jan 6, 2026
5.0
I had an outstanding experience with this Enterprise car rental location! From start to finish, the process was seamless, professional, and incredibly efficient. The staff was welcoming and had me on the road in minutes, and the vehicle was spotless, modern, and a total joy to drive. It is rare to find this level of reliability and top-tier customer care. This will be my main car rental service from now on.
JA
Jerika Artz
Jan 5, 2026
5.0
I had to get a rental for the first time because my car broke down, and thankfully I had a great experience with enterprise. I was assisted by Shantaal and Davon when I picked up the vehicle. They both were really amazing!!!
When I dropped off the vehicle, I was assisted by Doug and Chris and they were awesome! 10/10 recommend.
LE
Lesley Errickson
Jan 4, 2026
2.0
We were promised a van and they said not an issue be here 730 when we open so ofcourse we were there and NO VAN 1030 am still no van wouldnt recommend
SL
Sharetta Lykes
Dec 28, 2025
5.0
Jonathan and his crew at the W. Central Expy location provided top notch customer service from the beginning to the end of my rental experience. Job well done!
PJ
Pablo Jimenez
Dec 22, 2025
1.0
Terrible Terrible service, I had a reservation for a car. When I went up to the counter to look up my reservation. I was told that they didnt have a car for me. I told them what is a reservation for if I cant get a car. He told me he was going to call me today that they couldn't fulfill my reservation. My reservation was at 11, I got there at 1045. When were you going to call me when I arrived at the location knowing I did not have a car for me? This is ridiculous, if I got a call prior then me arriving i would okay. I can call around and find a car. But whats the point to call me when I already made it to the location.