Need a rental car in Killeen, TX? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our W.s. Young Dr. location today.
Many customers praised the friendly and professional staff, highlighting individuals like Doug, Amya, and Taurus for their exceptional service.
Wait Times
Several reviews mentioned long wait times for vehicle pickup and drop-off, with some customers expressing frustration over delays.
Vehicle Availability
Customers reported issues with vehicle availability, including not receiving the reserved vehicle and having to wait for alternatives.
Cleanliness
Some customers noted cleanliness issues with the vehicles, including animal hair and strong chemical smells.
Mixed Experiences
While many had positive experiences, there were also complaints about rude staff and unprofessional behavior from certain employees.
JW
jeff w
4 days ago
5.0
Good professional service
CS
Camille Southall
5 days ago
1.0
Have a funeral to go to, made my reservation a week out. They didnt have the vehicle reserved. Wanted to add an extra driver they then last min went from excepting debit to only expecting credit cards. I don't one never had to use one with them. I've used them like 6 times before. So I told them to take the extra driver off the lady went to the back and came back to tell me she will only except a credit card from me now since we mentioned adding a extra driver before. She made it impossible for me to rent the vehicle for the funeral and we were suppose to be leaving 4am. They never mentioned it until we showed up and I talked to 4 people on different occasions before even showing up.
DW
Dee w
Nov 9, 2025
1.0
Very disappointed with my experience at this Enterprise location. The vehicle I reserved online wasn’t available when I arrived, and the replacement I was given had a terrible odor. I was told to come back later for a different vehicle, but after rushing back into town, they still didn’t have one for me. Overall, it was a complete waste of my time and very frustrating. I expected better communication and accountability.
RD
Reginald Davis
Oct 27, 2025
5.0
As usual, I had a stupendous experience with Enterprise. My requested vehicle wasn't available upon pickup, so Enterprise automatically upgraded me to a luxurious vehicle at no additional cost. Thank you Enterprise. I'll be running again from you soon!
LD
La Chanda Dangerfield
Oct 24, 2025
5.0
Enjoyed the service. The staff was great considering the heat and amount of people waiting in the lobby. There was a wait, but it was worth it! It was very convenient to extend my rental electronically. No hassle, no hidden fees. The car was very nice had that "new car" smell, clean it was a little sporty newer Sonata. If you're not familiar with the area turning in can be tricky, I'd advise going down a little further, turning around, and coming up on that side of the street. Convenient location!