Business Details
About
Brake ShopAuto Repair ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection Station
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Come visit us at a Brakes Plus location in Killeen today.
Location
Hours
Reviews
4.9
1,093 reviews
5 stars
1,025
4 stars
36
3 stars3
2 stars2
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, particularly Jean and Charles, received high praise for their friendliness, professionalism, and willingness to explain services clearly.
Efficiency
Many customers noted the quick service and efficient handling of repairs, often completing work faster than expected.
Honesty
Several reviews highlighted the transparent pricing and honest assessments provided by the staff, with no pressure to upsell unnecessary services.
Communication
Customers appreciated the clear communication regarding service updates and pricing, contributing to a positive overall experience.
Overall Satisfaction
The majority of reviews reflected a high level of satisfaction with the service received, with many customers expressing their intent to return.
- DDDom4 days ago5.0If I’m being honest. I didn’t know how my situation was about to turn out. But I had great assistance with being shown my issue from start to finish. Greatly appreciated!!!
- LGLeslibeth GomezNov 17, 20255.0Came in to get brakes replaced. Was shown how my brakes actually look like and given a quote. I was surprised at the price for all 4! Reasonably priced! Thank you so much!
- MDMichelle DionneNov 12, 20255.0My visit here to Brakes Plus so far is wonderful! I stopped in today to make an appointment for my car and they were able to take my car in right then and there. Jean was awesome she explained everything that I needed at the desk and then brought me into meet Nian the technician. Nian not only explain what I needed he actually showed me on my car what was wrong. Charles the manager who I spoke with upon arriving was also very knowledgeable, kind and courteous with great people skills. The place is so clean and organized, I am not just talking about the waiting area I'm talking about the garage too! I was also given a ride home and will be getting a ride back. I'd like to add I had many things wrong under my car I was also offered financing and or they could do the most important first and work on the rest in time. Just one more quick edition, Jean again was totally awesome at the desk she was very knowledgeable about cars. ( go Blue Jean! ) She helped me understand everything that was needed to be done and why. Great experience!!
- CJChristopher JonesNov 11, 20255.0I came into the brakes plus just to get a inspection on my wife's truck. The service from the front desk staff to the techs was outstanding. Even though I can do the work myself this will be the shop that does my family vehicles. The price was fair the work was great and the customer service was outstanding.
- GWGina Ginea WeaverNov 10, 20255.0Sean and Vincent were so great at making my brake experience a good one they even found a potential problem I might have never noticed and that's huge for me as I've been teaching my teenager how to drive in this car. I suggest them all the way!
Frequently Asked Questions About Brakes Plus
What services does Brakes Plus in Killeen offer?
Brakes Plus offers services including wheel alignment, brakes, oil change, suspension shocks/struts, state inspections, batteries, wiper blades, vehicle maintenance, air filter change, air conditioning services, headlight and taillight services, tire pressure monitoring service repair, fluid exchange, tune up, repairs, diagnostic, steering and suspension, and more.
What are the operating hours of Brakes Plus in Killeen?
Brakes Plus is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 8:00 AM to 5:00 PM, and is closed on Sundays and certain holidays including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and Easter.
Where is Brakes Plus located in Killeen?
Brakes Plus is located at 3301 W Stan Schlueter Loop, Killeen, TX 76549, United States.
What payment options are accepted at Brakes Plus?
Brakes Plus accepts American Express, Cash, Discover, Financing, MasterCard, and Visa payments.
How can I book an appointment with Brakes Plus in Killeen?
Appointments can be booked online at https://www.brakesplus.com/stores/Killeen/tx/0350/
What is the contact phone number for Brakes Plus in Killeen?
You can contact Brakes Plus at +1 254-441-3020.
What should customers know about nearby dining options when visiting Brakes Plus?
Customers can enjoy nearby dining at Taco Casa - Killeen, TX and Taco Casa 110, both taco restaurants close to Brakes Plus, perfect for grabbing a meal before or after their vehicle service.
Are there any nearby places for customers to get their car washed after visiting Brakes Plus?
Yes, Car wash usa, offering car wash, auto detailing, and towing services, is located nearby Brakes Plus for convenient vehicle cleaning and maintenance.
Where can customers find additional shopping or beauty services near Brakes Plus?
Nearby shopping and beauty options include CVS Beauty, Stallion Barber and Beauty Shop, Jackiez Nail, and Tip's and Toes Nail Salon, providing a variety of beauty and spa services close to Brakes Plus.
Are there nearby transit or postal services that can assist customers visiting Brakes Plus?
Yes, the UPS Access Point location nearby provides courier, delivery, and shipping services, which customers can utilize during their visit to Brakes Plus.