Alignment & Brakes Specialist

4.2
332 reviews
string

About

Auto Parts & AccessoriesAuto Accessories StoreGas StationAuto Repair ShopTire ShopBrake ShopOil Change Service StationAlternator RepairAuto Air Conditioning Service
Alignment & Brakes Specialist is located in Killeen, Texas and serving Killeen, Harker Heights, Ft. Hood, Belton, Copperas Cove and all surrounding areas. Our friendly and experienced staff can help keep your car or truck running great. Alignments an

Details

  • Credit cardAvailable
  • DebitAvailable

Location

Alignment & Brakes Specialist
2502 West Stan Schlueter Loop, Killeen, TX
76549, United States

Hours

Reviews

4.2
332 reviews
5 stars
250
4 stars
11
3 stars
7
2 stars
3
1 star
61

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and providing excellent service.

Service Quality

Several reviews highlighted the quality and efficiency of the work done, with many customers expressing satisfaction with repairs and maintenance.

Communication Issues

Some customers reported poor communication and unprofessional behavior from staff, particularly regarding service explanations and handling complaints.

Pricing Concerns

A few reviews mentioned dissatisfaction with pricing practices, including unexpected charges and perceived upselling.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about service failures and unresolved issues.
  • KW
    KENDALL WOODARD
    3 days ago
    5.0
    These guys did a great job, couldn’t have asked for better work. They ordered my parts and installed all new brakes pads and rotors over the weekend. Everything was flawless and definitely recommend. No issues and no complaints, price was very reasonable.
  • JA
    Jesus arenivas
    Dec 27, 2025
    1.0
    I had an alignment in June. The receipt says I have a warranty for 1 year or 24k miles. I called and they won’t honor it. Now I have to replace my tires. The wear on the tread is uneven as hell, now I need new tires! I had my suspension components checked, they’re fine, they said I needed my alignment fixed. I had to get it redone and new tires!
  • FR
    Fredric Runnels
    Dec 22, 2025
    5.0
    Great job guys do awesome work
  • KW
    Kris Whitney
    Dec 22, 2025
    1.0
    I took my vehicle in for an alignment, but the experience left me frustrated. After dropping it off, I got a call a few hours later saying the alignment couldn’t be completed and they didn’t know why. Instead of diagnosing the issue as part of the service, they offered to run a diagnostic for an additional $150. That didn’t make sense to me. Why charge for an alignment you couldn’t perform? I asked the manager why they wouldn’t just diagnose the issue and charge for that instead. When I raised the question, the manager was very rude and dismissive, which only added to the frustration. We couldn’t come to an agreement, and in the end, I paid for an alignment that never happened. I took my vehicle to another shop right after and they completed the alignment with no issues at all no new parts nothing needed to be fixed although they did let me know of an axel boot losing grease.
  • CS
    Carlene Salinas
    Nov 29, 2025
    1.0
    They were closed on a Open posted day - Saturday!

Frequently Asked Questions About Alignment & Brakes Specialist

What services does Alignment & Brakes Specialist offer?

Alignment & Brakes Specialist provides auto repair services including alignments, brakes, oil changes, alternator repair, and auto air conditioning service.

Where is Alignment & Brakes Specialist located?

It is located at 2502 West Stan Schlueter Loop, Killeen, TX 76549, USA.