Business Details
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Auto Parts & AccessoriesAuto Accessories StoreGas StationAuto Repair ShopTire ShopBrake ShopOil Change Service StationAlternator RepairAuto Air Conditioning Service
Alignment & Brakes Specialist is located in Killeen, Texas and serving Killeen, Harker Heights, Ft. Hood, Belton, Copperas Cove and all surrounding areas. Our friendly and experienced staff can help keep your car or truck running great. Alignments an
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Location
Alignment & Brakes Specialist
2502 West Stan Schlueter Loop, Killeen, TX
76549, United States
Hours
Reviews
4.2
332 reviews
5 stars
250
4 stars
11
3 stars
7
2 stars3
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and providing excellent service.
Service Quality
Several reviews highlighted the quality and efficiency of the work done, with many customers expressing satisfaction with repairs and maintenance.
Communication Issues
Some customers reported poor communication and unprofessional behavior from staff, particularly regarding service explanations and handling complaints.
Pricing Concerns
A few reviews mentioned dissatisfaction with pricing practices, including unexpected charges and perceived upselling.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about service failures and unresolved issues.
- KWKENDALL WOODARD3 days ago5.0These guys did a great job, couldn’t have asked for better work. They ordered my parts and installed all new brakes pads and rotors over the weekend. Everything was flawless and definitely recommend. No issues and no complaints, price was very reasonable.
- JAJesus arenivasDec 27, 20251.0I had an alignment in June. The receipt says I have a warranty for 1 year or 24k miles. I called and they won’t honor it. Now I have to replace my tires. The wear on the tread is uneven as hell, now I need new tires! I had my suspension components checked, they’re fine, they said I needed my alignment fixed. I had to get it redone and new tires!
- FRFredric RunnelsDec 22, 20255.0Great job guys do awesome work
- KWKris WhitneyDec 22, 20251.0I took my vehicle in for an alignment, but the experience left me frustrated. After dropping it off, I got a call a few hours later saying the alignment couldn’t be completed and they didn’t know why. Instead of diagnosing the issue as part of the service, they offered to run a diagnostic for an additional $150. That didn’t make sense to me. Why charge for an alignment you couldn’t perform? I asked the manager why they wouldn’t just diagnose the issue and charge for that instead. When I raised the question, the manager was very rude and dismissive, which only added to the frustration. We couldn’t come to an agreement, and in the end, I paid for an alignment that never happened. I took my vehicle to another shop right after and they completed the alignment with no issues at all no new parts nothing needed to be fixed although they did let me know of an axel boot losing grease.
- CSCarlene SalinasNov 29, 20251.0They were closed on a Open posted day - Saturday!
Frequently Asked Questions About Alignment & Brakes Specialist
What services does Alignment & Brakes Specialist offer?
Alignment & Brakes Specialist provides auto repair services including alignments, brakes, oil changes, alternator repair, and auto air conditioning service.
Where is Alignment & Brakes Specialist located?
It is located at 2502 West Stan Schlueter Loop, Killeen, TX 76549, USA.
What are the operating hours of Alignment & Brakes Specialist?
They are open Monday to Friday from 7:30 AM to 6:00 PM, Saturday from 7:30 AM to 3:00 PM, and closed on Sundays.
How can I make a reservation or book a service with Alignment & Brakes Specialist?
You can book a service online through their scheduling link at https://go.thryv.com/site/v6jlj7mjhjatlvqe/online-scheduling or visit http://www.alignmentbrakestx.com/alignment.
What payment methods are accepted at Alignment & Brakes Specialist?
They accept cash, check, Discover, MasterCard, Visa, debit cards, and credit cards.
How can I contact Alignment & Brakes Specialist?
You can contact them by phone at +1 254-680-5322 or by email at alignmentbrakes@gmail.com.
Are there any nearby automotive service providers to Alignment & Brakes Specialist?
Yes, nearby automotive service providers include Intoxalock Ignition Interlock, Low Cost Ignition Interlock, and Smart Start Ignition Interlock which may assist with ignition interlock services.
What nearby fitness and wellness centers are close to Alignment & Brakes Specialist?
Nearby fitness and wellness centers include Anytime Fitness, Under Kunstruction Bootcamp, and Footy Rooty Killeen massage spa, ideal for customers looking for fitness or relaxation before or after a visit.
Are there any convenient nearby places to eat near Alignment & Brakes Specialist?
Yes, customers can visit Teriyaki Madness for Asian fusion cuisine or Grabbagreen Food + Juice for smoothies and healthy fast food close to the business.
What other local amenities are near Alignment & Brakes Specialist that customers may find useful?
Nearby amenities include the United States Postal Service for mailing services, Willow Springs Elementary School, and retail stores like Dollar Tree and Family Dollar for shopping needs.