Advance Auto Parts

4.2
368 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 1600 S Fort Hood St in Killeen offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
1600 S Fort Hood St, Killeen, TX
76542, United States

Hours

Reviews

4.2
367 reviews
5 stars
221
4 stars
72
3 stars
37
2 stars
6
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff members like Brian, Pete, and Ocie, while others reported negative experiences with unhelpful or rude employees.

Knowledgeable Staff

Several reviews highlighted the staff's knowledge and ability to assist customers in finding the right parts and solving problems.

Store Conditions

The store was generally described as clean and well-stocked, although some customers noted issues with staffing levels leading to longer wait times.

Mixed Experiences

While many customers had positive experiences, there were notable complaints about poor customer service and unprofessional behavior from certain employees.

Pricing Concerns

Customers expressed mixed feelings about pricing, with some finding parts to be expensive, despite the availability of military discounts.
  • NS
    Natrix Solutions
    Oct 19, 2025
    5.0
    Always here for me...2013 bmw x5 caliper bolts
  • DS
    Darlene Shumate
    Oct 14, 2025
    5.0
    Brian was extra nice and very helpful greatly appreciate someone like that at your business
  • JC
    Justine Coleman
    Oct 14, 2025
    5.0
    When I go in Brian is always very helpful and explains things to my understanding.
  • CH
    Chegan Hopson
    Oct 13, 2025
    5.0
    The store is great but they need some help the 3 people that was present was knowledgeable and helpful (nick,pete& oc) Pete actually help me find the part I needed and also identified the problem , and he was actually correct the mechanic agreed with what he stated . Those 3 were running around like chickens with there head cut trying to help everyone .Pete was literally cleaning and organizing & helping when I told him to take a break he refused stating things have to be done and someone has to do that guy needs a raise this is the only store I go to because of how helpful and knowledgeable they are!
  • CT
    Carlos Torian
    Aug 3, 2025
    1.0
    Called about a seal and if the part was truly unavailable at the Fort Hood store prior to driving to Temple, because the website said that at Temple it was in stock. The woman who answered the phone huffed and puffed like it was an inconvenience to answer my questions. Had another question but was hung up before I could ask. Will gladly drive to the Temple store just to not be served by someone like that in Killeen. Call was made 3 Aug 2025 9:50am

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*