Business Details
About
Ford DealerCar DealerAuto Repair ShopTruck DealerCar Leasing ServiceUsed Car DealerUsed Truck DealerAuto Accessories StoreTruck Accessories StoreCar Finance and Loan Company
Ken Stoepel Ford has been serving Kerrville, Texas since 1966.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.6
1,024 reviews
5 stars
892
4 stars
40
3 stars
18
2 stars10
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the dealership's staff for being friendly, knowledgeable, and accommodating throughout the buying process.
Sales Experience
Numerous reviews highlighted positive experiences with sales representatives, particularly mentioning their honesty and lack of pressure during transactions.
Service Department
While some customers had positive experiences with service staff, there were notable complaints about delays and issues with vehicle repairs.
Overall Satisfaction
Overall, customers expressed high satisfaction with their vehicle purchases and the dealership's integrity, recommending it to others.
- BNBob N.Dec 16, 20255.0Great purchase experience.
- JGJanet GrayDec 10, 20255.0We appreciated the service that Ken Stoepel gave us today. Thank you to the pickup team, Coy and Stephanie! They kept us informed when they were coming to pick up abd return our Bronco. They were great to talk to and work with! Thank you Bobby for keeping us informed when the car got to the shop and then when the work was finished. Great team!
- MCMarshall CaudleDec 9, 20251.0Gotta love when you call and make an appointment to test drive a vehicle, the salesperson says they’ll schedule it and message a picture of their card but don’t. Then you go to look at pictures again the next day, don’t see it and then when you call, they have to call back just to say they sold it. Thats bs but at least I dodged a bullet and wasted time and money on absent customer service.
- TWTrey WhiteNov 19, 20255.0I used to sell cars for 5+yrs, so I normally dread dealing with dealerships because I know the usual antics they try to pull in the finance office. This wasn’t the case at all, the price of the vehicle was exceptional, Phillip Marlowe (the salesman) was honest, responsive, and had numbers and a final deal written up within a couple hours of contacting him. I purchased 100% remotely and this dealer accommodated it without issue. I’ve already recommended them to my friends and family, but I highly recommend you do business here if you’re in the market for a new Ford vehicle!
- MDMark DeBerryOct 31, 20255.0A gem in the hill country, made the trip from San Antonio to purchase a used F350 and glad I did. The entire staff made this the best vehicle experience I have ever had. Was treated more than fair and got me in and out quickly.
Frequently Asked Questions About Ken Stoepel Ford
What products and services does Ken Stoepel Ford offer?
Ken Stoepel Ford offers new and used Ford vehicles, auto repair and maintenance services, car and truck leasing, auto accessories, and car finance and loan services.
What are Ken Stoepel Ford's hours of operation?
Ken Stoepel Ford is open Monday to Friday from 8:30 AM to 7:00 PM, Saturdays from 9:00 AM to 5:00 PM, and closed on Sundays.
Where is Ken Stoepel Ford located?
Ken Stoepel Ford is located at 400 Sidney Baker S, Kerrville, TX 78028-5999, United States.
Does Ken Stoepel Ford provide service and repair for vehicles?
Yes, Ken Stoepel Ford offers vehicle service and repair, including oil changes and maintenance.
How can I schedule a service appointment at Ken Stoepel Ford?
You can schedule a service appointment by visiting https://www.stoepelford.com/schedule-service.html; appointments are not required.
Is Ken Stoepel Ford wheelchair accessible?
Yes, Ken Stoepel Ford has wheelchair accessible seating and restrooms to accommodate all customers.
What payment methods are accepted at Ken Stoepel Ford?
Ken Stoepel Ford accepts payment by check and debit cards, but not mobile NFC payments.
Are there any nearby auto-related services close to Ken Stoepel Ford?
Yes, nearby auto services include M. Galbraith New & Used Cars, Red and White Motors, Quick Lane for oil changes and repairs, and Circle K with a gas station and car wash.
Where can I find local transportation options near Ken Stoepel Ford?
Nearby transportation services include Hill Country Taxi Co, Texas Department of Public Safety, and the Kerrville Driver License Office for licensing needs.
What other amenities and services are available near Ken Stoepel Ford?
Nearby amenities include Great Clips and Awesome Cuts and Color Salon for beauty needs, Circle K convenience store and gas station, and Western Union for money transfer services.