Ken Stoepel Ford

Reviews

• MD

  Mark DeBerry

  Oct 31, 2025
  5.0
  A gem in the hill country, made the trip from San Antonio to purchase a used F350 and glad I did. The entire staff made this the best vehicle experience I have ever had. Was treated more than fair and got me in and out quickly.
• TT

  Texadan

  Oct 20, 2025
  5.0
  I had the opptunity to meet nd deal with an amazing salesman, Matt. I ordered a F-450 waited the 45 days with no response from Ford. (not the dealership) Only to find out that the production year had changed over to the new years models. So we ordered a 2026 F-450, exactly as the 2025. We were on a time crunch and needed a new truck for the new Large RV we had purchased. As we waited for the 45 days to get a production date from Ford. We realized that we were not going to get it before our time was up. We had a trip planned for 2 years and needed a truck now. As we talked more with Matt he said unfortunately he had no news and was not able to confirm anything with the new truck. I had to cancel my order. Shortly after our trip as we returned home. My Wife decided that it was time to get herself a new vehicle. She had a 2015 F-150 but really wanted a Ford Bronco. I told her there was only 1 place to go and only 1 salesperson to talk with. We contacted Matt once again. He did remember me and told us that he would do th best he could for us. We drove to Kerrville from San Antonio with the intention to just test drive the new Broncos. When we first talked with Matt, I told him this was gonna be her vehicle and what she wanted made no difference to me. SO, he directed all his questions to her and didnt treat her as tho her opinion didnt matter. Thats the biggest reason we will not buy from any dealership in San Antonio. In the past when we went into a dealership for her to look. The salesperson would only talk with me. Even after I told them it was going to be her vehicle they still were talking to me. Matt did NOT do this. That settled it for me. My wife had questions he answered them, his questions were directed to her. He sold to her, not to me. We are both very impressed with Matt and this Dealership that we will gladly return as customers in the future and will HIGHLY reccommend Stoepel Ford and Matt to anyone planning on the purchase of a new Ford. They are very friendly, personable, and no BS when it comes to trying to make a deal. They know their products, the options on them, how to work the gadgets. Just good people takin care of good people.You cant go wrong, ya cant get treated any better, you wont getta better deal anywhere that we know of in South Texas than right here. Any of the people there seem to have the same manner of doin things and the same attitude. If ya cant find Matt any of them will be gladly to help you out in any way that they can. I didnt get my F-450 just yet. But when the times comes once again. Matt at Stoepel Ford will get my call and I know I will be treated kindly and with respect. Thanks again Matt for all you have done for us, for my wifes new Bronco. I'll Be Back............
• SD

  Sue Devenport

  Oct 15, 2025
  5.0
  Philip Marlowe went above and beyond making our new purchase as smooth as possible! He is top notch and an asset to the Ken Stoepel Ford Team!
• DH

  Devon Hampton

  Oct 9, 2025
  5.0
  Purchased an amazing F250 from Phillip Marlowe at Ken Stoepel Ford, and I have to say this was the best car buying experience I've had. No BS or games, he was straight up, honest, and worked to get me a great product and a great deal. All the staff at the dealership were incredibly friendly, professional, and honest, and Phillip really knocked it out of the park with his service before, during, and even after the deal. I couldn't be happier with it, an amazing truck, great price, and outstanding service all around. I will definitely purchase from this dealership, and especially Phillip in the future without hesitation. I don't do reviews often, but when I encounter this level of honesty, integrity, and customer service, especially in the car business, I feel like you need to let people know! Thanks again!
• GG

  Gib

  Sep 26, 2025
  5.0
  Quick and professional. But I took a car in for an oil change and safety check and they didn't correct the check tire maintenance message.

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